Michael Austin's Online Review Report Card

Dr. Austin genuinely cares for my kids and has the utmost patience when it comes to these little firecrackers. He is very knowledgeable in his field and I always leave his office knowing my kiddo will be better because of him. He and his team help make our experience at UT Health better.

As a new mom I’m so lucky to have a doctor like Dr. Austin! He explains everything throughly and truly cares for his patients. He answers all your worries and questions especially when you have a new baby and feel like you don’t know what you’re doing lol. If you want the best pediatrician in Tyler then start going to him! Thank you so much!!

Great doctor and staff! Always take such good care of my boys.

Dr. Austin is the best! Hands down. We have been with him for 25 years and i refuse to take my little ones to anyone else. My 25 year old wishes she could still see Dr. Austin. He sincerely cares for his patients and only recommends the best option. He has never been the type to rush you off or order unnecessary test. He takes the time to listen and plan accordingly. We are truly blessed to have Dr. Austin.

My family has had a dreadful experience with Dr. Austin, but mostly with his nursing staff. The staff there is rude, you always get a different nurse, they don't know your kid by name, and are always in a hurry and pretty much have the appearance that they would rather be anywhere than there helping you. Recently, I heard Dr. Austin call one of the patients parents "petty" because they made other patients in the waiting room aware that he was not even at work yet and running almost an hour late. If you want after hours help from the nurses, be prepared to be hung up on 3 times, and transferred 4 times, and then be prepared for them to insinuate that you're silly for being frustrated over it. Dr. Austin made my wife uncomfortable on our second visit with an implication he made about her home life. There are other patients who have left his care for the same reasons I have expressed about his staff. They are unwilling to take constructive feedback in any manner, so I'm writing here.

Dr.Austin has been my children's pediatrician for 23 yrs now.. he has a great bed side manner. Always takes the time to know your kid(s) and there problems.Thank you Dr, Austin

Dr. Austin is HANDS DOWN the best pediatrician available. I am a first time mom with twins that were born 10 weeks early. They started daycare and it hasn’t been an easy road. Dr. Austin and his team have been so helpful, enlightening and even calming! Great bedside manner. My husband and I are always calm and relieved when we leave his office and he loves our babies! Highly recommend.

Dr. Austin is patient and truly cares about his patients. He takes time with each family and gives true attention to each child. I recommend Dr. Austin to care for your kids.

Very polite and nice, he is never rude. He listens and never makes you feel dumb with any concerns or questions that you have about your child. HE never gets mad when my child tries to play with his computer or other stuff. Love his nurses. They also get us in the same day if we have concerns.

We have had the pleasure of having Dr Austin as our kids doctor for over 10 years and we couldn’t ask for a better doctor for our children... He’s been absolutely wonderful and provided our children with excellent care...

Dr. Austin has been our son's Pediatrician for over 5 years now. He is an excellent physician and very caring.

Dr Michael Austin is the best pediatrician Doctor in the Universe. His ancillary staff and Nurses are incredibly stunning. His medical services are unparalleled. He is like no other. He is my twins' pediatrician and I couldn't ask for more.

Dr. Austin listens to our concerns and he is very thorough with his examinations. His nurses are friendly and efficient, and our family trusts them wholeheartedly. They're down to earth, they don't sugar-coat responses, and what we see is what we get! Quite refreshing.

He is truly one of the best pediatricians we have ever come across. He will listen to you & all of your concerns & takes his time during the visit. He is so nice you can tell he truly loves what he does. His nurse Lacey is a gem she has the best attitude, they are a awesome dynamic duo! Any time my children are sick they get them in promptly.

Dr. Austin came by after hours to the NICU for a courtesy visit for my twins. He listens to concerns and thoroughly explains his reasoning. Visits don't feel rushed and he is very good with the kids.

he goes out of his way for Ur kids . makes sure he dose everything he can to help u even after buss hr . the best doctor i have fiend for my kids. im so happy that i finely find a Dr here in Tyler for my kids they they love and that i love and that is truly caring and whats the best for my girls.

Dr. Austin is very trustworthy and compassionate.