Today's Vision Tyler's Online Review Report Card

Family friendly service and extremely patient and informative optometrist.

The staff and Dr. Rudd were very much attentive, professional, informative and helpful. So glad we came to Today's Vision! We appreciate you! Thank you thank you!

Dr Rudd and her staff are professional, but caring. Your vision truly is their priority and you feel that when you’re in their office. My son needed vision therapy so we had to drive an hour and a half one way twice a week, for 9 months. Their staff was always kind and helpful! They made a huge impact in our son’s life. He’s doing so much better and we are forever grateful to them!

Susan and her team went above and beyond to make sure I was completely satisfied this past year! My blue light clip with correction is absolutely amazing! Thank y’all for putting your customer/patient first!

Jimmy assisted me in finding glasses that are stylish and fit great. I would recommend him to anyone who needs trifocals. His measurements on where to place my transitions are perfect. This is the best pair of glasses I’ve ever had when it comes to fit and wearability.

Dr. Rudd and her staff are always such a joy to see!! Especially after she fixes me up and I can see them, lol!

The integrity of the office staff is extremely questionable! Dr. Rudd was recommended to me by a great friend who I trust.... Our experience with Dr. Rudd was informative and helpful. She helped me understand my sons vision difficulties and gave me hope that his vision would be corrected with her prescription. My son's prescription was made and I was excited because his vision difficulties were having a profound negative impact on his ability to do well in an educational setting. Unfortunately, we endured three weeks of fighting with him to keep his glasses on. I made another appointment to have her recheck his prescription. Lo in behold, his prescription was drastically different, to the point that he didn't need glasses until later in life. Immediately I returned his glasses and didn't request a refund because my husband and I were looking into having him go through vision therapy.To have him assessed was going to cost close to the amount of the credit I was going to receive for the return of the glasses $400. We have the assessment on March 26, 2021 and was informed afterwards that due to him being hyperactive and his inability to fully concentrate, they were only able to give him fifty percent of the assessment. So they gave me a credit of $268.60. April 21, 2021, we finally sit down and talk about their conclusions of the assessment, to which ended with us having to make a decision on whether or not we would continue to go further with their recommendations. After much thought and looking into other opinions, we concluded that we could not commit to $7,631 amount to continue with therapy. I contacted Dr. Rudd's office on May 7 and informed the receptionist of our decision and wanted the credit refunded back to me. I knew it would take a couple of days but never in a million years would I have thought that this process would take as long as it has. Today, two weeks later, I was reluctantly given a refund on my card. It will most likely take 2-5 business days for it to hit my account but regardless the process was completed.This experience has been a life lesson.....get the refund..pay for the services after the services has been rendered then this problem will not occur again. I hope my experience will help you!

Eh.

Dr. Lee was wonderful. His staff up front was also very professional, friendly and welcoming. Outstanding customer service. Thank you Jessica.

No one person or one practice can make everyone happy all of the time, but Today's Vision sure does do their best. This is all you can ever ask for as we are all imperfect beings. We all need to ask ourselves what our personal rating would look like if everyone we interacted with throughout the day had the ability to leave us a personal review.Dr. Rudd and her staff are lovely people and she is an eye care master. She has saved me from my daily headache nightmare. I encourage every person who reads this review to schedule an appointment with Today's Vision and judge for yourself. #SupportSmallBusiness