L Val Jones Md's Online Review Report Card

Dr. Jones was my doctor for more than a decade and was the best doctor anyone could ever have. truly a blessing. I doubt anyone could be as personable and caring, providing referrals to specialists when needed, and guidance to any and all health concerns.

I do not recommend anyone to get treatment. I reported Dr. Jones, MD, to the medical board a few years ago to handle my health concerns. She violated my First Amendment rights, and I didn't even realize it at that moment during my visit while we were meeting due to my head trauma. She neglected her duty to assist me as my medical provider. The board of medical director's sent me a statement that they found nothing to support my claims. I realize these inexperienced MD Doctor's will get away with anything. Scary! I am ongoing treatment for PTSD for three years now. July of 2018, when I first mentioned, "I think I have PTSD," because I got into a car accident on the freeway and provided experience history as my evidence, but she did not acknowledge my expression. Instead, she exclaims," That I was too young to go through PTSD." She didn't even offer me any positive medical information either regarding my concerns. I was so confused for a long time. I fell into despair afterward and went mentally insane and depressed. I thought about killing myself three times. She failed me the first time when I pleaded for assistance due to my PTSD and injury's I sustained from a car accident as a medical advisor. She told me," I didn't have PTSD," and I believed her words because she is a doctor. I lost a lot of memories after my injuries, and depression increased. I am now slowly regaining my memories after seeking professional health care from my hometown in Sacramento, California. Please, people, always check a doctor's credentials. I have encountered many professional MD providers in the past, and MD Dr. Jones is one I will never trust with my health.

If you want the correct diagnosis or your procedure to be completed with a great deal of skill, knowledge, and compassion then Dr. Jones is the right doctor. I have trusted Dr. Jones with the most important people in my life, as he has been the primary physician responsible for bringing my three children into this world, and after experiencing his abilities and care I would not want anyone else to deliver my children. He really is a great doctor and more importantly a great person.

I really, really wanted for Dr. Jones to be a good fit as my doctor, as I did like her as a person. It was apparent to me from the start that she is an intelligent, capable physician who has a lot of potential. However, she is scattered and disorganized to the point to where I became concerned that her carelessness could be harmful. During my first appointment, Dr. Jones asked me to write down a list of my current medications, and then asked that I highlight what needed to be refilled, and requested that I write down what medications I've had bad reactions to. I carefully listed each medication into the correct category, we discussed the list, and she agreed to refill what was under the "refill" section. When I got to the pharmacy to pick up the prescriptions, I saw that Dr. Jones had called in prescriptions for the medication that I'd had bad reactions to, and refilled medication that I did not need refilled; which of course my insurance didn't cover. She had mixed up the lists, and what is worse is that she insisted that it was the pharmacy's mistake. On another occasion, she wrote me a prescription for a specific ailment that I was suffering from, and when I came for my follow up appointment, she read from her notes that she had put me on a completely different medication for an ailment that I have never had in my life. When I explained that her information was incorrect, she insisted that I was mistaken and my memory was bad. Perhaps I caught Dr. Jones during a difficult time period as she had just moved offices, but good organization is important in medicine, and I hope that she has improved her practice.

Been with Dr Jones for over ten years. She's very accommodating and sensitive to your issues. Her assistants Manuel and Edith are equally super nice and knowledgeable. My daughter started seeing her when she turned 18 and she loves her too.

Dr. Jones was my dr for 20 years. I started to hear complaints from coworkers that were leaving and finding other drs. I thought I was still in good hands, until I was admitted and was on my death bed!!! I had been complaining to her about pain in the area I knew of as Kidney area. Her clinical diagnosis was muscle strain. To learn all of my blood work was abnormal, severe uti, kidney shutting down, severe anemia, behind medication!!! while I was hospitalized she was calling my home leaving messages for me to take iron. Her negligence could have cost me my life.

I've been seeing Dr. Jones for the past 5 yrs or so. She is caring person, and practical at the same way. She is thorough and has a good sense of humor. I had a burn in my chest and arms and went through a very emotionally painful time. I also learnt that not much support is there through insurance or other ways to treat burns. But she was the most helpful and encouraging in the whole process.

If you're looking for a cattle call impersonal doctor who seeks a hundred patients a day and doesn't know you personally, then you might not like this doctor. This is a small, casual office. However, that does not mean you have to compromise as far as professional, competent medical care.Dr. Jones was my doctor for 15 years before I moved from the Bay Area. I miss her as a doctor so very much and haven't been able to find anyone close to her as far as skill and expertise. She is not full of herself like a lot of doctors are and is very approachable and willing to answer any questions you have. Great for general primary care. I would recommend her to anyone. I see some comments on her front staff. Maybe things have changed there since I moved in 2012, but I was never billed incorrectly. Her medical assistant was great, very polite and personable, and he had been there for years. So not sure about the staff currently, but can say that while I was seeing this doctor, I didn't have any problems whatsoever.

Dropped her as a doctor before she moved to Hilltop. Her front office staff was a mess, double billed me and my partner a couple of times, claiming they didn't have receipts (how the taxes got done without a receipt book is a wonder). Provided copies of the charge from our credit card TWICE - and still got sent to collection. Here's a hint Doc: the people out front represent you and your profession. If they are sloppy, it reflects poorly on you.

FYI her address has changed. I am shopping around for a new doctor because I recently switched health plans. I have been to see her once and I liked her. She listens and is approachable. However, my hesitation with the service has to do with the front desk. I am coming from Kaiser and miss the good customer service. So far, I've gotten a few empty promises. I filled out paperwork so that I can communicate with Dr. Jones through email and see lab results. I was told I would receive an email invitation. It's been almost a month and I have not received that email. I had a follow up question for Dr. Jones so I called. I was told they would let her know my question and she would get back to me, that never happened. Last, I received a letter from my insurance letting me know their reimbursement was delayed because they sent the claim to the wrong address.