Neurobehavioral Center For Growth's Online Review Report Card
Neurobehavioral Center For Growth
4.1
Average Star Rating
72
Total Reviews
15
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
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Review Summary
Neurobehavior Center for Growth received 75.0% positive feedback, with patients praising the caring staff, comprehensive assessments, and effective therapy programs. However, 25.0% of the feedback was negative, primarily citing billing issues, communication lapses, and questionable diagnostic accuracy. Overall, the practice offers valuable care but needs better administrative efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Neurobehavioral Center For Growth's Reviews
Our pediatrician recommended Neurobehavior Center for Growth for our 3 year old. Coming from no personal experience of Autism to having a child on the spectrum, they made the process of getting testing, diagnosed and even starting ABA therapy so easy! They have the best staff and scheduling is so flexible. I’ve only had such great service and they made this new experience for me as a mother less nerve wrecking and more understanding.
Do not go to this location. They are misleading about their pricing to get you in the door and will hit you with an unexpected bill. Staff is not reasonable.. highly recommend going elsewhere!
Hey, high-masking and high-functioning man with level 1 autism here- it was life-changing to receive support and validation from the pro I was connected to here.
I have brought two loved ones here for evaluation- diagnosis'included level 1 autism, and the other with level 3 autism. The skill and care we were shown was exemplary. The team displayed incredible advocacy regarding insurance and billing on our family's behalf, as well. We are so, incredibly grateful for the professionals at this Center.
The intake was amazing and easy. There wasn't no major hassles or hoops to jump through
This place was absolutely amazing to work with! They are super friendly, accommodating, and very understanding.My oldest daughter was tested here because we were unsure if she was autistic or had ADHD. The doctor that we worked with was kind and listened very attentively. The site that we had to physically go to out in Bountiful was able to get us in for the same day testing on all tests, which was very helpful since we live out in Tooele. It was a great experience from the beginning during the intake to the end of getting our results. Thank you for being such a great help.
Super friendly, thorough, and professional. These guys know their business. Everyone was thoughtful and kind. I was very impressed.
Everyone I have come in contact with at each of my visits has been very friendly. Both the providers and staff there are great; they are very engaging and very caring. I would definitely recommend to anyone.
If you are a high-masking autistic adult seeking a diagnosis, I strongly caution against this clinic. Two family members—my sister and my niece—pursued assessments here and walked away deeply invalidated and retraumatized. In my sister’s case, there were communication breakdowns and procedural issues throughout the assessment process, including failures to respond to her outreach for support. She also felt disbelieved from the outset, which contributed to a growing sense of unsafety and distrust. Despite prior accommodation with an in-person meeting, a follow-up call intended to address her concerns was scheduled over Zoom against my sister’s expressed needs. I was physically present with her during the call as her support person. What unfolded was deeply concerning. The CEO was aggressive, frequently interrupted my sister, and repeatedly offered a potential solution only to waver on it, expressing doubt each time my sister agreed. This created an emotional roller coaster that felt deceptive and unsafe. She also accused my sister of manipulation simply for having learned social scripts—an adaptive survival skill for many autistic adults. When I spoke up to advocate for her, I was asked to leave the room. Even after stepping away, I remained close enough to observe her growing distress as the CEO continued to berate her. Two additional staff members were then brought onto the call, leaving my sister overwhelmed and isolated in a 3-on-1 confrontation. When she began to hyperventilate, these licensed professionals ignored her. Both my sister and my niece were ultimately dismissed for "presenting well," despite longstanding patterns of autistic traits. In my view, this clinic does not appear to adequately understand or support Level 1/high-masking autistic adults. What I witnessed here was not professional or compassionate—it was harmful. If you are a high-masking individual in need of an informed, trauma-sensitive evaluation, I urge you to seek care elsewhere if possible. No one pursuing an autism diagnosis should have to risk further trauma at the hands of providers.
I do not feel they have a good system for evaluating level 1 autism. When trying meet with Jennifer who i understand to be the CEO about problems with the evaluation and with due diligence not met I was shocked at the way I was treated. Do not go here for an adult female autism assessment.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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