Jason Wickens's Online Review Report Card

I've been seeing Dr. Wickens for 3 years now and he is a pleasure to have as a Dr. and I'm honored to be his patient.

Dr Watkins has been trading three eye diseases that I have I have had a great experience with him and his staff he is a doctor who does know what they're doing

I have had a great experience with Dr.Wikens. I was going blind in one eye and have diebetic retnapithay. Dr. Wickens has been treating me for 4 years and now my vision is almost back to normal. O would recommend Dr.wickens for anyone having retina issues, he's a great doctor.

There is not enough space here to list my bad and very painful checkup and laser treatment for a torn retina so i will just say if you like your dr to have a cold, rough, no bedside manor, makes you feel you are a bother to him, no explaination and if you ask he will tell you to go to the website as he did me. I felt so stressed that i didnt go back for the recheck with him and went to dr judy lio in the same office and had a good experience with no pain at all, a far cry from what i felt with dr wickens so if his bad qualities then hes your doctor!

Under the hands of Dr. Jason Wickens I had an eye surgery on Jan. 27. I'll start with the post Op exam. I was in the waiting room with 10 people waiting for appointments with Dr. Wickens. Four of them were quite vocal about long waits. In a voice loud enough to be heard I said." could I tell my story?" Sure, all said. Ten days ago, I was in an exam room here and Alex said." with your right eye can you read the chart. All was well. "Can you read the top line with the left"? "I can't see the chart". How many fingers do you see"? I said," I can't see you." After a thorough exam Dr Wickens said we need to do a surgery Thursday for a possible detached retina. I have white coat syndrome and syncope and I have passed out getting a tooth filled. Imagine when I read that two tubes would be put in my eye and that I needed to be conscious. I accepted that I would be blind and met with Melissa. his scheduler. to cancel. She was quite convincing, but it wore off and the next day I met again for the same reason. Dr. Wickens called that evening at 7:00pm after his workday. He was so reassuring and explained what I would experience. I decided to go ahead the next morning. All of the personnel the next day were beyond professional and patient oriented, Katherine, Jessica, Kacey, Jetty, Alex, Samantha, Vivian and of course Dr. Wickens and Dr.Hoang all were exceptional in their skills. All I could share with those waiting was last week I was blind and now I see

Terrible staff behavior, patients are not treated like human beings. Went with my 92 year old mother for a 9:30 am appointment for macular degeneration. 35+ people in the waiting room, first tech gave eye drops at 10:30, sat in another waiting room for another hour no communication from any staff. Asked for Dr Wickens, finally left at 11:30 with no treatment. Suggest you find a doctor who cares about their patients and keeping up with the appointments you make, these folks clearly do not value your time. With so many people in the waiting room, it certainly looks like they care about their bottom line a lot more than their patients treatments.

I have been a patient of Dr. Wickens for a few years. He is always pleasant and shows genuine concern. I had retinal damage seen by my optometrist and was able to get in right away and have laser treatment on that initial visit. I will always trust him with my eye care.

Dr Wickens is rude, dismissive, uncompassionte, mean, and a horrible clinician! Went to him with decreased vision problem, only to discover I had a retinal tear. He acted like I had completely ruined his day. Preformed a laser procedure on my eye to fix the tear...I got no explanation of the procedure, didn’t sign a consent for the procedure, and no written discharge instructions afterwards. The procedure was extremely uncomfortable, which I got no sedation or analgesia for. He was rough and kept speaking harshly to me to keep my head turned, etc. while jerking my chin up. I was expected to leave immediately after my procedure...my eyes were dilated and I was in pain. The wait time is ridiculous... i was there for 4 hours...I laid on a hard “bed” alone for 30 min before my procedure. The office looks like an asylum and the staff is unfriendly... not one staff member told me their name or was kind. I cannot say enough horrible things about this place!!! DO NOT GO THERE!!!!

I had a recent surgery by him that they said would be painless. That was over a month ago and I have been in pain almost everyday. I am supposed to have more surgeries to finish up my eye, but have no idea what the future holds or for how long. He has not explained anything nor has he helped with the pain. Every time you go visit him you wait for at least two hours and by the time he is ready to see you he is so ready to get out of there that he never fixes the problem or helps you with any questions. I am very disappointed in his workmanship especially because I have such a rare trauma to the eye. Lack of communication and lack of helping with all the pain will not be good for him and his office.

This guy does not explain anything, I've not learned a thing about my macular degeneration problem from him. His service is much worse than the In-Out fast food service!