My Hearing Centers's Online Review Report Card
My Hearing Centers
2.3
Average Star Rating
3
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
My Hearing Centers does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of My Hearing Centers's Reviews
Had a great experience taking my mom here. Great customer service, very affordable rates.
No concern for customers time or expense. I was put in touch with this company through my insurance provider. We talked and I explained to Mike Kofford the type of hearing aids that I currently had. I told Mike that I believe my hearing has diminished and that I needed a hearing test to determine that. I also told him that if he could, I would like him to evaluate my current aids to see if they could be adjusted to my hearing needs and if they could not be adjusted I would purchase a new set of aids from him. Mike assured that he could. I made an appointment with him for two weeks later. The day of the appointment came. Mike's office is 50 miles from my place of work. I took the afternoon off from work and headed for the appointment. While driving to the appointment I get a text telling me that his cables for my hearing aids don't work and I could get another appointment next month and he may be able to do it at that time. It seems like he had two weeks to determine if he had the equipment that was needed for the appointment. It is very poor customer service to wait just prior to the appointment, after the customer took time off work, drove 50 miles to be told "sorry". Sorry doesn't reimburse me for my time and expenses. I wonder what his no-show policy is?
I just received a delightful mail from this business. Here's a brief snippet of what they had to say to me: "You might be at risk of accelerated brain tissue loss, dementia, or Alzheimer's. Johns Hopkins Medicine released the results of a study showing that a person with untreated hearing loss loses an additional 1.2 cubic centimeters of brain tissue very year." It is disgusting to actively create and then prey upon fear in the quest to generate business. I would give them negative stars if I could...
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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