Jed Poll's Online Review Report Card

I woke up one morning and lost my vision in my right eye. Dr. Poll is my hero! It took a few weeks and some medication, but I got my eye sight back. He is an excellent ophthalmologist! I would recommend him to everyone.

Outstanding examination and surgical experience. He is extremely friendly. Highly recommend Dr. Poll.

Too bad I can't give them less than 1 star. Worst medical experience of my life. Cataract surgery, the staff dislocated the new lense the day after surgery. I had to have another doctor go through my eye, and put the lense back in place in the exam room of the office, after which they glued the incision and placed a contact lense over the top. Dr. Poll was unavailable, and refused to fix it at the surgical center under anesthesia. On top of the temporary blindness in one eye, extreme pain and inconvenience, they sent me to collection for an amount I did not owe, and that Dr. Poll said he would take care of, but didn't bother.

I went to Dr Poll for a chalazion/stye removal due to having issues for months. Dr Poll asked me "have you tried anything or just wishing them away". I have tried the standard recommendation of a warm compress 2 times daily. However, I obtained another stye and lost my eyelashes. Dr Poll belittled me throughout my appointment and was condescending. I went to him as a referral from my PCP. Dr Poll put down my insurance company, my primary care provider, and another ophthalmologist whom I saw for PRK surgery a few years ago. In summary, DO NOT entrust your health with Dr Poll.

I went to Dr Poll for a chalazion/stye removal due to having issues for months. Dr Poll asked me "have you tried anything or just wishing them away". I have tried the standard recommendation of a warm compress 2 times daily. However, I obtained another stye and lost my eyelashes. Dr Poll belittled me throughout my appointment and was condescending. I went to him as a referral from my PCP. Dr Poll put down my primary care provider for making the referral, my insurance company for not knowing how to code properly, and another ophthalmologist whom I saw for PRK surgery a few years ago. In summary, DO NOT entrust your health with Dr Poll.

I've had the same prescription for years and my eyes stayed the same, so I asked for the same type of contacts as I have always worn. I left with the prescription that I thought was given to me and showed up to Costco to fill my prescription. The prescription was a type of contact that I've never used before. The Costco worker said this happens ALL the time with Dr. Poll and he wasn't surprised at all. I called to get it fixed and the employee said she'd fax my correct prescription to Costco. I showed up to Costco for a SECOND time to get my contacts filled and they had faxed my GLASSES prescription instead. I called a THIRD time and they said that nobody was available to help me. Still haven't been able to get my contacts. My friend told me to change doctors because she had the same experience and I thought I'd give it one more chance, but I should have listened to her.

My Family has been treated by Dr. Poll for several years in the South Ogden and Bountiful offices and have always been treated great by him and his staff. My 22 yr old son had to have PRK surgery and it has been wonderful for him! Everything was explained very directly which we appreciated. Look forward to many more years with Dr. Poll treating our family!

Great service, great styles !

I will never go back there. The billing deapartment is terrible. Dr. Poll never answered me about my eyes killing me. I went to Target and got better help and sent to a cornea specialist. Terrible place. I will never let any of my family or friends go there.

Extremely disappointed with Dr. Poll. The tech asked Dr. Poll which tests to do first. One of the tests (O.C.T scan) requires eyes to be dialated & the other test (eye pressure test) does not. So, Dr. Poll ordered the tech to do the O.C.T scan. Dr. Poll discusses the results with my husband and I. He said he couldn't give us a diagnosis till we do the eye pressure test. I asked Dr. Poll why he didn't do the pressure test first & he LIED & said "oh,sorry the techs don't know to do that first"