Wasatch Pediatrics- Salt Lake's Online Review Report Card

Wonderful care, conscientious nurses and doctors, staff is pleasant, helpful and ever ready to assist with needs.

I agree whole heartedly with the last review regarding the lunch hour. There is no need to have your entire staff unavailable for over an hour. I called to schedule a Covid Rapid test for my son and I was told to call back after lunch hour. Isn't getting a child tested to prevent the spread of a deadly disease more important? It would have taken less than 5 minutes to set that up. This lunch structure is not beneficial to the community they serve nor any parents who are also on lunch from work trying to take care of their children. Don't get me wrong, the staff need and deserve their time off but to leave your phone lines unattended or be unwilling to help someone is not acceptable. Stagger your lunch schedules! I agree whole heartedly with the last review regarding the lunch hour. There is no need to have your entire staff unavailable for over an hour. I called to schedule a Covid Rapid test for my son and I was told to call back after lunch hour. … More

All of the staff leaves around before 12 for lunch and will not answer calls till around 1:30 pray you child doesn't have any issues during this time. Your better off calling the hospital administrators and being transferred to a nurse in the ER. Also lunch hours are not listed anywhere online. If the staff reads this PLEASE ROTATE YOUR LUNCH SHIFTS. Its not hard every other business in salt lake does it and you have plenty of staff. All of the staff leaves around before 12 for lunch and will not answer calls till around 1:30 pray you child doesn't have any issues during this time. Your better off calling the hospital administrators and being transferred to a nurse in … More

We have had many positive interactions here. Every provider we have seen has been wonderful! Kudos to Steven Bullock for making a difficult appointment super fun for my daughter!

Overall, the staff is responsive and returns phones and inquiries quickly. There have been a few times I’ve had to call back and follow up bc I didn’t receive a timely call back. But the staff is great and always willing to resolve things when I do call back. The nursing staff always takes the time needed on the phone—something I find rare in the medical field. Overall, the staff is responsive and returns phones and inquiries quickly. There have been a few times I’ve had to call back and follow up bc I didn’t receive a timely call back. But the staff is great and always willing to resolve things … More

I called last week to get my daughter in because she was sick. Because she had a fever 🤒 they put me on hold and transfered me to the nurse. I again explained her symptoms the nurse than told me she was constipated and to take fiber. I was so discouraged because I have loved this office in the past. My daughter continued to get worse so we took her to instacare where she had a major bladder infection. I think this corona thing has them turning people away. I would have preferred to go where they know her best. I called last week to get my daughter in because she was sick. Because she had a fever 🤒 they put me on hold and transfered me to the nurse. I again explained her symptoms the nurse than told me she was constipated and to take fiber. I was … More

We have been taking our duaghter here since she was a newborn. We regularly see Dr DeLao and I can't not say enough good things about her. She is thorough and has a wonderful bedside manner. The office is usually pretty good about getting our daughter in same day or after hours when unexpected things come up, however the wait times for sick child visits can be really long. My only other wish is that our regular doctor had slightly expanded hours. We have to end up taking pretty much the only appointment she has available which doesn't allow for much flexibility with parent schedules. We have been taking our duaghter here since she was a newborn. We regularly see Dr DeLao and I can't not say enough good things about her. She is thorough and has a wonderful bedside manner. The office is usually pretty good about getting … More

the only place my kids have ever been (oldest 16) and never had an issue until this year. said I didn't pay one bill and we weren't welcome anymore. I was more than willing to pay this said bill. however, we still couldn't come back. now my severe autistic daughter will go without until I can find another one. being special needs, you don't just go to any doctor.

They are amazing with the kids

Dr. Sandvig is a kind doctor and takes very good care of my kids. She's helped with everything from well-child checks to a large burn to autism diagnoses.