Rich Gremillion's Online Review Report Card

I’m normally not one to write reviews but this experience was an absolute nightmare. I was forced to go here due to an insurance change. The staff was rude and incompetent. Gave them 6 months to start a prior authorization process for the medicine I was on and it never got approved. Had someone tell me that “they forgot to send something in to my insurance.” Isn’t this what you’re getting paid to do? By the grace of God I was able to switch insurances again and go back to McKay Dee Rheumatology in Ogden HIGHLY RECOMMEND. I was approved and scheduled within 2 days. TWO DAYS.

If you have other options for a Rheumatologist I would say do that. I saw Dr Gremillion for about a year and a half. In the beginning he seemed OK but then each visit after things changed. Over the year and a half he told me I had three different diagnosis. My primary Dr had me taking Plaquenil for RA which I felt I was doing well on. Dr Gremillion took me off of it saying he didnt think I had RA. He tried other medication that I had reactions to also on other visits said he thought I had Osteoarthritis then Tendinitis. Never deciding what was wrong. He seemed to focus alot on hands even though I kept telling him I was having pain everywhere. My last visit I asked if he had decided what was wrong with me and he became very hostile said maybe I should find a Dr I could communicate with. I said I felt I was. He asked what I felt I had I said RA but that he was the Dr shouldnt he be the one telling me. I said I felt my quality of life was better on the Plaquenil and he said why did I stop it then? I replied because YOU TOLD ME TO That apparently angered him because he basically started to act like a toddler having a tantrum. Told me I could see the other Dr in the office and it wouldnt hurt his feelings or go somewhere else. He then agreed to give me an RX for Plaquenil and left the room saying good luck just leaving my husband and I sitting there.We were shocked by his behavior. I have worked in the medical field for 30 years as an MA and never seen a Dr act like this Also the office is poorly run and it takes forever to get your RX refilled or phones calls returned even when youre having a reaction to medication. Sometimes days. I would say go to a different doctor if possible.

I am very disappointed with Dr. Gremillion and his staff. His staff are abrupt on the phone and slow to return calls. I found them to be unsympathetic and uncaring about my situation and concerns. I cannot recommend him as a doctor.

Had this issue but they took care of it and let her husband in. Good for them.Will not to let a spouse in during a consultation because of Covid. I get an actual appointment but a consultation?At 81 years of age most patients do not have the skills to remember everything that is told them and require a counter part to lean on to help with this.

Dr. Gremillion was so great when he heard how much pain I was in and not able to use my hand for 5 days he had me come in the day I called and it was very difficult for me to get dressed. I worked hard to get there.He is so genuine and kind and knew right what to do for me.Thanks Dr. Gremillion after taking the medicine he prescribed I am about 95 % better I am back being productive again. So humbly greatful..😊👍👍👍👍

Rich Gremillion saved me from crippling rapidonset RA and has continued to keep me mobile and painfree for 10+ years. Hes skilled kind and friendly and has a great staff. I recommend him highly

Dr. Gremillion is extremely thorough and gives 110% of his attention to your medical needs and concerns.He truly made me feel like my health was important and getting on track to a healthy quality of life.

I was very impressed with Dr. Gremillion he was very thorough I would highly recommend him.

Knowledgable helpful very professional . I highly recommend him.

They are always curtious and helpful. I get in to see the doctor quickly.