Rayus Radiology's Online Review Report Card

Absolutely the worst business tried booking 2 MRIs they were rude and when we asked about masks she was very snarky and said I had to have one on even when alone in the machine with no one around. I tried booking the open sided MRI to to severe claustrophobia the wear a mask for 2 hours is impossible. CDC doesnt even recommend this. They didnt care and said call your attorney we dont care no respect for anyone with issues no respect for people that need help. If you are thinking of using these idiots please reconsider

This place has gone the EXTRA mile for me. Ive had to cancel many times and they remain kind and courteous The staff is always helpful and pleasant. The tech is kind and very friendly and encouraging.Thank you for your professionalism and patience with me.

Did not send my CT scan to my doctor and since it didn’t go through they did not continue to try to send it in. It was an urgent matter after I have had a procedure done. I was treated badly by the front desk staff.

Quick. Nice staff. Beautiful photography.BUT... a man walked through the dressing room to the community bathroom. They make you take all your jewelry off but have a sign that says theyre not responsible for stolen item. Hah Yes you are. Hopefully the new owners will put some money into the dressing rooms. Thats the only bad part. Ditch the carpet.... and put in tile.Still a good place.

Just got a rude calling telling me to set up an appointment for an MRI. That was supposed to have happened over a month ago.

The place was great. Much less expensive than other estimates I received. The staff was fantastic and the did it at night so I didnt have to miss work or anything. I would highly recommend this place.

I seriously had the best experience with this imaging center. My abdominal CT was $300 without using my insurance. They faxed the results to the physicians I asked them to and also sent a requested disk right away. I could not be happier with their service and I will be referring people to this center from SW WY

I sent in all my information several days ago so I can get approval from my insurance company to get an MRI which I desperately need in order to be able to take time off work or receive anything for pain management. I was told that I just needed to wait for my insurance company to contact them then open imaging would get back to me. Called them today to find out they have not started the process at all and hadn’t even received my doctors order for an MRI yet even tho they specifically told me they had on Wednesday. I have been patiently waiting while in agonizing pain only to find out they lied to me about what they had done. If I had known before I could have called the insurance company myself or re sent in my MRI request but because I was told it was taken care of I waited. If you need service fast DO NOT GO HERE

This place has done MRIs on me several times. I have no complaints in fact they wad very friendly courteous to me my hubby

I have to share that I had a terrible experience with these guys and would never recommend them to any friends family or colleagues. Youll want to make sure to read below about my experience before allowing these guys to take your money and your timeAfter hearing them talk about my orders from the lobby I approached them about it and the finance person who originally quoted me for an MRI MRA of the brain Janet White is her name began to engage me in a confrontation IN THE FRONT LOBBY in front of another patient. Making me feel quite villainized and uncomfortable for not having known my doctor ordered an additional scan from what I was quoted I never saw the order ahead of time it was sent directly to them so I had no idea what he had ordered specifically just what he told me from our appt then proceeded to make me feel bad for not paying the additional stating they were just going to lose money on the service after I offered multiple times to pay for the additional scan I wasnt originally quoted on. She refused to let me pay but continued to make me feel bad for it. She claimed that they dont schedule brain scans without orders for that reason but they scheduled me anyways entirely not my fault yet made to feel as though it was.If it wasnt for the kindness of the two other ladies in the front coming up to me after the fact in privacy and apologizing for the incredibly inappropriate behavior from Janet I would give these guys 1 star. The nurse in the back was also quite kind. Its very stressful to have to get a brain scan to begin with and this did not help.I did address this with the manager Greig to which point he said that there are times when an employee might be under unimaginable stress in their own lives and sometimes that can spill over in their work lives although he said this was no excuse for the behavior and he did condone it it was the ONLY explanation he gave me as if I was to accept this.. so Im here leaving this review.As I was a cash paying client they did not offer to give me any sort of partial refund for this horrible experience and being treated so poorly as a customer and patient. I will be pursuing fighting the charge with my bank fully. I am very much not above paying for all services rendered but the moment the refused to let me and then made me out to be villain for not thats the moment I felt incredibly uncomfortable giving them any money whatsoever.