Brian Zehnder's Online Review Report Card

Scheduled an appointment with Dr. Zehnder at 10am.  I got there, checked in, and as I waited another patient came in and also told the front desk that she had an appointment with dr. Zehnder at 10am... 10 mins later, they called her in first. Then after getting my name called, I was told my the nurse that Dr. Zehnder was with another patient and would be with me "soon". I confirmed with the nurse that Dr. Zehnder has been double booking all appointments.  Perhaps this is industry standard, idk.  But if I knew I was going to wait an extra hour, I would have scheduled my appointment for 11am not 10.  I believe it's very low class and unprofessional for the front desk staff to at least not say anything about the appointment being double booked, and for the dr to be doing this with every appointment.  He KNOWS that he is going to be late, so why not at least schedule the appointments 30mins apart, so there aren't people sitting and waiting for nothing.   This is a poor practice, and if it is done frequently by other dr's, I've still never had to wait this long.  The only good thing I can say is that when I finally saw him, he was friendly.Overall, if you can set your appointment with another dr I would.  If he is your only choice, just come prepared to wait a long time, and don't expect to talk much, and you'll be fine

Terrible doctor! Unfortunately, I have seen Dr. Zehnder multiple times due to the fact he is the only "gastro" doctor at the Magna Clinic. He never remembers who I am, always says "I think I can help you" yet never has. The last time I went there he wanted to schedule a colonoscopy. I asked for the cost associated with this and he asked that I speak with his scheduling assistant Georgia. She came into the exam room she immediately tried to schedule me for surgery. When I explained that I wanted to get a cost estimate first she tried to get me to sign a consent to treat form agreeing to surgery with a $200 cancellation fee. Saying "sign this and you will not need to come back into the office" When I pressed her on if this was a form that was agreeing to treatment, she backed off and said she was confused and would follow up with an estimate. (she was not confused, she knew exactly what she was doing) Neither her nor Dr. Zehnder ever bothered to follow up with an estimate.

Terrible doctor! Unfortunately, I have seen Dr. Zehnder multiple times due to the fact he is the only "gastro" doctor at the Magna Clinic. He never remembers who I am, always says "I think I can help you" yet never has. The last time I went there he wanted to schedule a colonoscopy. I asked for the cost associated with this and he asked that I speak with his scheduling assistant Georgia. She came into the exam room she immediately tried to schedule me for surgery. When I explained that I wanted to get a cost estimate first she tried to get me to sign a consent to treat form agreeing to surgery with a $200 cancellation fee. Saying "sign this and you will not need to come back into the office" When I pressed her on if this was a form that was agreeing to treatment, she backed off and said she was confused and would follow up with an estimate. (she was not confused, she knew exactly what she was doing) Neither her nor Dr. Zehnder ever bothered to follow up with an estimate.

After having an Ultrasound preformed requested by Dr.Alan Jones on the 2nd floor of the Exodus Healthcare Network facility, I was contacted a few days later saying that I needed to schedule an appointment with Dr. Zehnder . I asked why I needed an appointment with Dr. Zehnder and the gal on the other end said she could not discus medical issues and that I needed to make an appointment. Making it sound as if it were extremely important. Appointment made and went. Come to find out there where no issues, but an extremely overwhelming feeling of SCAMMNESS. There was no need for me to see Dr. Zehnder. My ultrasound could have been given to Dr. Alan Jones ( but he did not request it) for a follow up but they ( Exodus Network) decided to take advantage and get me to come into a doctor that I did not need to see. Do not trust this facility. Do not trust the physicians or doctors here. What a scam!

Literally the worst Dr I have ever met. He is a business man more than he is an actual Dr. Doesn't care about his patients only cares about the $$ going into his clinic. PLEASE don't schedule with him!!

Husband and I have gone to Dr. Zehnder for the past 15 years. We have been totally satisfied. The office staff is welcoming and competent. The nursing staff are knowledgeable and always helpful. This is a great medical center!Regarding the negative review . . . It is the INSURANCE companies that require checkups for certain meds every 90 days . . . NOT doctors' offices.

Asked for appoint to re-new prescription, clarified when arrived that was requesting annual physical - office did not accommodate - instead scheduled TWO separate appointments and of course, billed for two separate appointments. After going to both appointments, Dr Zehnder has refused to renew script for the year, only renewed for 90 days AND wants ANOTHER visit in 90 days. There are no new issues, health is stable - same as all previous years on this same medication. This is a shameful scam that only serves the purpose of increasing the income of the clinic, not providing a service. Zehnder is a huge disappointment as a physician and an unethical businessman.

Disappointment - best way to summarize an experience with Dr. Brian Zehnder. The Magna Exodus Clinic is definitely NOT ethical in how it "arranges" ways to charge excessive amounts while providing minimal service. Annual exams that would be covered by insurance are manipulated into 2 visits for twice the money. Annual prescriptions are demoted to 90 days to attempt a force of a ANOTHER uncovered visit -- All this for a basically healthy person. Do NOT recommend this Dr or Facility!!

I didn't chose Dr Zehnder, he was chosen for me by my previous doctor who sold his practice to Zehnder, I had my concerns from the beginning, but I stuck it out since everybody has bad days, he seems to lack any empathy and didn't care to discuss my case in much depth, the last time I saw him he didn't even know some very basic facts about my case, could've taken him a few minutes to read my file, but he didn't even have that with him. I ran out and never came back.

He enabled my father's opioid addiction; which eventually killed my father. He was also very mean to my child because he was having difficulty with the pain levels during a procedure. It isn't uncommon to overhear others in the clinic or at the pharmacy near there, talking about how they'll never go to Zehnder again. I'm definitely in that same boat. I'd highly recommend you stay away from this man.