Alok S. Desai's Online Review Report Card

Dr. Desai is a good specialist, but his office staff are absolutely incompetent and as unprofessional as they can be. They double book you and less than 24 hours before your procedure they call to cancel. They have no respect or consideration for patient's time and their conduct is chaotic and unacceptable. Do not waste your time making appointments at this office, because there is absolutely no guarantee that you will be able to visit the doctor or the office on your appointment day. What a shame that a good doctor has no idea how terrible and incompetent his office is being run.

Dr. Desai himself is a good Urologist, however, the way his office is run is absolutely pathetic. Never seen such doctor's office inconsiderate of the patient's time. They have cancelled appointments 3 times the day before and every time said that the next one was not available for at least 3 months. When they tell you to hold for the office manager, you are guaranteed to be hung up on. Also, watch out for the old scam of constantly telling you that you need consultation, where what you actually are scheduled for and need is a procedure like cystoscopy. This of course is to rack up insurance payments. This is really too bad. Best advice to Dr. Desai, immediately fire your office manager and hire someone who actually understands and respects organization and other people's time.

I saw Dr. A Desai after a referral from the emergency room for kidney stones. I was in tremendous pain and Dr. A Desai told me in no uncertain terms the pain had nothing to do with the kidney stone on the imaging. He went on to tell me I needed to go to my primary care for a "complete workup". Well he could not have been more wrong. Five days later I passed a 7mm kidney stone and the pain went away. I am dumbfounded that he missed this diagnose, especially with all the tests and imaging.

Dr. Desai has an extremely compassionate demeanor. He truly enjoys assisting his patients. At my 1st visit I was very anxious and anticipated being told "all of your tests are normal." Instead, Dr. Desai assured me that he'd find the cause(s) of my problems and I would feeling better in no time. After just 3 visits, I'm glad that he was able to assist me in feeling better! Although I'll be under his care for a short while, I know I'm receiving the best treatment through it all!!

I had seen his brother several yeRs ago for kidney stones but when I called Potomac Urology for an appointment concerning a female issue they recommended Dr. Alok because he specializes in female issues. I was impressed at the ease of making an appointment and his thoroughness. He wanted to know about other health issues I was experiencing to enable him to consider all factors that might be causing my symptoms. He’s a keeper!

I love Dr. Alok Desai , I’ve been having a reacuring problem and he’s been nothing but kind, patient and caring . Never once has he made me feel like there’s nothing else he can do, He continues to make me feel confident that all is ok it just takes time . I’m always very pleased with his nurses Zenida and April they run the show ?????? I had a lovely nurse yesterday but didn’t get her name . The front desk is nice especially Claudia she greats me by name ,this is the Alex office. Maryann

Although Dr. Desai is a personable fellow, I have been largely disappointed with our patient/doctor relationship. I have asked three times for the doctor to call me in order to answer my questions but I have not heard from him. I purposely schedule appointments on a day during the week when he is scheduled to be there, but he rarely is. I will find a urologist who could be more interested in helping me.

Dr. Alok Desai is wonderful. He is knowledgeable, professional, caring, and listens and explains.

I'd like to say I was at Dr. Alok Desai's office 10/11/14 and loved Him and His staff. Well I had to return yesterday 09/9/17 and nothing has changed, He's a kind, caring and concerned Dr. I didn't feel rushed and I felt He cared and listened to My concerns just as before . I was so happy to see some of the same staff which is so kind from making the appointment to checking in at the front desk ,this is His alexandria office. His fabulous nurse Zenaida She recogonized Me and We gave each other the biggest hug that is a great feeling going to the Dr. and being welcomed so wonderfully. I oved Dr. Desai and if needing a Urologist and not wanting to wait 3 months for an appointment give them a call You'll see I'm telling the truth.

I was at Dr.Alok Desai's office yesterday , I was their 3 years ago and nothing has changed. He's still caring, kind and listens to All Your needs. I didn't rushed at all and I was able to talk to Him and understood all He said. From making the appointment to checking in was so easy I went to His Alexandria office which I love. I was also so happy to see His nurse Zenaida She remembered Me and made Me feel like I was their yesterday what a great welcome back. I recommend Dr.Alot Desai He's the best and so is His staff. Thanks Maryann Mazza