Columbia Mental Health Therapists And Psychiatrists - Alexandria's Online Review Report Card

My doctor has been tremendous since the very first visit. I was worried for days leading up to my first appointment with him, that he’d try tinkering with my medications, etc, but when I said my current medication schedule was really working for me, he listened to me, gave me his personal opinion, which aligned with my opinion, and we went from there. I feel wonderful having a good, consistent, supportive, and helpful doctor that I can actually count on each month. His support staff is equally amazing. If me, my pharmacy, my insurance, etc..ever have any questions or concerns, they are very quick to respond to whatever the issue may be. I highly recommend this office for all your psychiatric needs. 10/10 A++

I was told my insurance covered the costs, but later received a $495 bill. After I paid it (a month later), I found they charged my credit card $400 a few days later. Still waiting to hear back from them. :-(

Columbia health has been a real life saver for me. I'm so happy with my psych and the staff. They really care about their patients needs and well being. Highly recommend! Thank you Columbia staff

We are very grateful for the care and professionalism of the team. They have been a great support to our family.

AVOID! This is lengthy but please read before setting up an appointment with Columbia. While I absolutely LOVED my recent therapist, the rest of my experience has been a nightmare. 1) I’ve had two therapists leave and FOUR psychiatrists leave since I started with this practice in 2024. It’s extremely frustrating to have to start all over that many times. I know that’s out of anyone’s control but a high employee turnover definitely says something 2) The way they bill is absolutely awful. For the first year of my services, turns out they weren’t charging me for my full copay. I would check my balance due consistently because I hate having outstanding balance and always make a point to pay right away. Every time I went into my account to check my balance due, it would say $0. Not to mention, I have my card linked to my account so it’s supposed to just autopay. Then, after an entire year, to my extreme surprise, I receive a statement for over $1,000. No one could explain to me why they let these charges accrue for a year before they finally sent me a bill. I tried to fight it but was not successful. 3) Post-statement, I’m now on a payment plan. The card that I was using for my payment plan was compromised so I locked it. I missed a couple of payments because of this. They left me a voicemail saying I need to update my payment method and to call the number back. I call the number and the gentleman I spoke to said he couldn’t help me because my statement is “in review”, meaning they were reviewing certain charges that I may have been mistakenly charged. I ended up talking to about 4 or 5 different people who all told me different things and essentially were just passing me on to someone else. All the while, my balance due is consistently showing $0. Finally, I get some semi-helpful information and was told that since my statement is in review, I can’t make any payments. However, I got a call from someone else saying I can’t schedule anymore appointments until my payment plan is up to date. So now I’m just stuck until this “review” is over. The stress and frustration this has caused me is indescribable. I even asked how can this be avoided in the future? Why is my balance due always showing $0? Why is my card not being auto-charged? No one has been able to give me a straight answer on any of these questions. Again, I loved my therapist (who left) and the staff are incredible. I wish I wasn’t having these issues but the billing stress isn’t worth staying with this practice.

Thank you for all your help and support.

My therapist is very flexible. Onboarding was smooth.

They are very professional and willing to accommodate to to your needs in any way.

Olivia at the intake center is so so adept and kind! Thanks! She made sure I was matched with someone special and took the time to find someone to meet my requested needs (in person preferred, no gender preference, etc). Olivia is very very considerate. Thank you.

Columbia is great! I met with Dr. Strehler via telehealth and he was awesome. Super nice and reliable, and got me the right medication!