Murphy & Staats's Online Review Report Card

They are both wonderful physicians!

Absolutely amazing establishment with tons of charm. Dr. Murphy really goes above and beyond, he called me at 830pm on a Wednesday to update me on my child’s blood work the same day it was taken. Very educated on newborn operations and continuously put myself and my husband’s minds at ease when we came in with questions. He encouraged us to call and take full advantage of their 365 days of operation.

We are so happy to have found this practice for our baby. We greatly appreciated the short wait time to see provider and the unrushed visit with the doctor. Most importantly, the doctors here support informed parent choice and offer tailored guidence for specific and individual needs of their child. We plan to return until our children are all grown up 🙏❤️

I am so disappointed by the care we received for my son at this establishment. My 7 month old son has been having debilitating feeding and sleeping issues since he was about 4 months old. We set up apts with Dr Murphy twice and both times our concerns were completely discounted, and we feel we were not listened to during the appointments at all. We finally, through our own efforts, set up consultations with a feeding therapist, which required a referral from Dr. Murphys office. Both myself and the therapy group reached out to the office 4 times over the course of a week, and when they finally sent the referral, it was for the wrong age and condition and wrong charge code. The therapy group could not use the referral, ultimately cancelling a much needed appointment for my son, and now we need to seek pediatric care and a referral elsewhere before my son can receive the care he needs. What a terrible stress and inconvenience for a family struggling to get answers for their child. Shame on you, Murphy and Staats. We do not recommend this group to any family.

We started seeing Dr. Murphy after we were removed from CMA for wanting a delayed vaccine schedule. Since then we’ve had our second baby so we’ve had a lot of appointments. Dr. Murphy always fits us in when the babies are sick. You may have to be patient when you get there, but he’ll make time or if he’s away Dr. Staats will. We had an ER visit with my son when he was just a month old and they proactively prescribed antibiotics while waiting on more tests. We saw Dr. Murphy the next morning and he called to get the results and ask questions about what was going on as soon as the results were available (culture took 24 hrs) and called us right after telling us to stop the antibiotics. The ER didn’t call us with the results until two days later. He will also be the one to call with any other test results so you can ask questions if you have any. These calls may come in late at night but again, he makes the time to communicate with parents which I so appreciate. Dr. Murphy makes your babies health plan a conversation. He will voice his opinion and take the time to educate you, but will not judge your decision. I can’t tell you what a relief that is after my experience at other practices. Yes, the facility is more dated, but he spends his time calling parents at 9 pm with test results instead of focusing on cosmetic updates around the office.

Worst service. They saw my sons for the same thing but placed different billing codes on the insurance. The front desk works with an archaic billing system which I should have realized once I saw they keep paper file records of all patients. You have to pay over the phone and wait about 25 minutes or physically go in to pay any bill. Family med should not be so complicated.

We’ve been patients since 2019, when we were visiting from Italy and had a medical emergency. We were so fortunate to find this practice during that time—they took such great care of us that when we moved back to the U.S., we knew we wanted them to be our pediatricians. Dr. Murphy and Dr. Staats now care for both of my children, and I couldn’t be more grateful for their compassionate care. The doctors truly take their time, never rush through appointments, and genuinely listen. It’s also very easy to get seen when needed, which brings such peace of mind. Wonderful care all around!

Absolutely outstanding pediatric care! We’ve had nothing but exceptional experiences at Murphy & Staats Pediatrics in Burke, VA. Dr. Murphy and Dr. Staats are deeply knowledgeable, compassionate, and truly dedicated to their patients. They take time to listen, explain things clearly, and treat both parents and children with warmth and respect. What sets them apart: ✅ Same-day sick visits and weekend availability ✅ Nearly 50 years of trusted experience ✅ Kind, thorough, and never rushed ✅ Great with kids of all ages—including those with ADHD and chronic conditions ✅ Office is well-run, accessible, and responsive You can tell they genuinely care about families and prioritize what’s best for your child. So grateful to have found this practice! Highly recommend to anyone looking for an experienced, caring, and reliable pediatrician.

Dr. Murphy and Dr. Staats were fantastic pediatricians. We always felt welcomed and we were well-taken care of. It is great to see that they are still practicing. Being nearly 40 I’ve never had doctors in my adult life that left the impression on me that these two did… Anyone that has their children going to them now, rest assured, you are in great hands.

The best pediatricians my kids have had. Old school in a good way. They are not nearby for me necessarily, but I'd drive longer to have my kids see them if I had too. I just wish I could find doctors for adults as exemplary as they are.