Blue Ridge Pain Management Associates's Online Review Report Card

He’s a great doctor and cares deeply for his patients. He doesn’t rush and ask any concerning questions of my health. The Clinic itself is very clean and all the personal are wonderful.

Appt was in a third office- Salem, was offered Christiansburg, arrived there, waited 30 minutes before being told alternate office. Not Laura’s fault that patient times were off. I encountered several patients that “appeared “ late because they had been waiting in a wrong office. Laura was, as always, polite, professional and knowledgeable.

She is honest and cares about her patients.Dr.Davis gets to the point and doesn't make your visit long duation.I care about her as my provider.

She is an awesome provider..She is very attentive to your concerns ..I chose to drive further to a different office to continue my care with her...Shes the best.

Professional, personable, listens to patients very well. Highly recommend

Megan is a consummate professional. Her knowledge and professionalism are beyond reproach. And she is a very nice person.

Everyone was very nice and professional.

Blue Ridge Pain Management Associates has failed to provide an acceptable standard of care to my father, a workers’ compensation patient, due to the actions of his treating physician, Dr. Baylor. My father has a severe occupational back injury and is currently in constant pain with radicular symptoms that limit standing to less than five minutes. Despite progression of symptoms, care provided has been inadequate. The practice demonstrates significant access and responsiveness deficiencies. Telephone calls routinely require three or more days for response, and patients are unable to speak directly with clinical staff. These delays impede timely clinical decision-making for a patient with escalating pain. Dr. Baylor conducts brief visits, typically under 10 minutes, without meaningful history-taking or physical examination. He does not palpate, assess range of motion, or otherwise evaluate the patient. Despite explicit patient request, Dr. Baylor declined to order updated X-rays in the presence of worsening symptoms, limiting appropriate clinical assessment. On Tuesday, December 16, Dr. Baylor ordered a spinal injection and scheduled the procedure for Friday, December 19. Upon arrival, the patient was denied treatment because he had not discontinued a contraindicated medication for the required five-day period. There were insufficient days between the office visit and the procedure to meet this requirement. This outcome reflects a direct failure of Dr. Baylor’s clinical responsibility, including medication review, patient instruction, and procedural eligibility verification. This was not an administrative error. The failure resulted in avoidable pain, unnecessary travel, and physical strain for a functionally limited patient. Dr. Baylor’s repeated lack of examination, refusal to obtain appropriate imaging upon request, and failure to manage basic procedural requirements fall below acceptable standards of pain management care. Patients with serious injuries, particularly workers’ compensation cases, should exercise caution when seeking treatment at this practice.

She is very attentive and thorough. I've had a great experience thus far

She made me feel there was going to be help for my pain. Trying different things till she found what would work to control my pain. I'm thankful for her help with my health issues.