Belite Medical Center's Online Review Report Card

I’ve been coming to Be-lite for years. I’ve never had a bad experience here. All of the providers are amazing! One of the best things about Be-lite is if you feel more comfortable with one of the providers, all you have to do is request them when you check in.

I’ve had a great experience here, I always request to see Hala who’s the best!

I absolutely love this program! I started at 198 pounds and have happily reached 183 pounds, and I've been able to keep it off for six amazing years. Susan and all the staff are super friendly and always there to help, no matter what you need.

Everyone at Belite is so nice, organized, friendly and professional. The list goes on! I can’t say enough. . I have not met one unfriendly person working at Belite. They care. Thank you , Belite, for the love and care you all extend to your customers. Again, everyone who works there are superstars! The front desk to the check out to everything in between. And Susan! Can’t say enough about Susan…she walks around and checks on the customers. Now—Not only is the staff friendly and professional —you get results. I have lost so much weight and Belite has been there for me every step of the way. Let Belite help with your weight loss journey. If you want results-this is the place to go. They are super busy but they manage to get you in and out with a smile. Sooooooo if you want to go to a professional clinic PLUS get results…look no further!!! I love BELITE.

Thank you so much for the years of care you have provided me. Your staff is outstanding. You have always been very professional, informative, helpful, courteous, efficient. I have gotten to know so many of you and whenever I am there, it feels like I am surrounded with caring friends. I especially want to thank Sue, Anne and Barbara for always being so pleasant, friendly and most efficient. Jennifer and Halle are exceptional nurse practitioners. Thank you so very much for your care, encouragement, compassion and being such exceptional listeners to my needs and concerns.

The provider, Patience, who I saw today was more helpful than providers I’ve been seen by previously. She reviewed all of my medication and explained tools than can be implemented into my daily living to assist me in being successful not only on your program but also in my daily quality of living. I appreciate the time spent and knowledge shared most importantly.

My health journey began at Be-Lite with the nutritionist and eating choices within a certain window! At Be-Lite, I was supported in more ways than one and I recommend taking on a nutritional and supplement regimen in order to take a look at a strategy to improve health in the short term, so you can be successful in the long term!

BeLite has been my go to place when I want to loose weight in a healthy manner. There are different weight management programs you can choose from that may work well based on what is important for you (pills, injections, time, goals, etc). I find it interesting on the different messaging you receive from the different counselors. If you know what you want and have researched the products, be open to their guidance and don’t take anything personally if their advisement is contrary to what you want to do (goals, etc). It’s their job to ensure your safety. Enjoy the journey!

I have known BeLite, its excellence in care, its professionalism, its knowledge, its outstanding TEAM for 12 years. It is so rare these days to walk into a physician’s office and feel welcome every single time. The always friendly and welcoming staff with the same familiar faces during the 12 years that I have known BeLite. There is little churn at BeLite when a new team member joins it is with transparency. Susan, who manages the office, is such a delight, regardless of how busy the practice maybe, Susan always takes the time with the patients. Susan LISTENS, guides, answers questions and so much more… while managing the office and its staff. Dr. Rothman who is the Medical Director of BeLite Medical Center is an excellent, highly knowledgeable and educated physician, I recommend reading about Dr. Rothman accomplishments on BeLite’s website. Lastly, YES you will lose weight!! Safely with a program specific to your morphology and your existing health once evaluated.

It costs $$ to run a business and turn a profit but being kind and understanding is free. I'm finally getting around to writing this review. I was a patient here since last year July and had liked going here for my weight struggle (PCOS induced). For the most part, everyone was nice and kind until one appointment about 6 months in. The provider I had seen the previous month had scheduled me out 5 weeks since that's the routine I was on but the medication was newly switched to a 4-week supply of injectables. I was told I could come pick up the medication when it was ready so I went in on the 4th week to pick up the injectables with my little daughter since this place is a bit far from me and I made an extra trip just to pick them up (I had an appointment for my 5th week the following week already since that's how they set it up) and they told me they won't give me the meds if I don't see a doctor now. I told them well I already have an appointment in a few days anyway with them and this was setup this way by their office and now they're not willing to give me the medications. They held the medication hostage until I would see the doctor the same day (with my daughter who was with me as this was unplanned and I had no daycare that day). So, I paid the extra money to see the doctor the same day and then they gave me the medications. That was the first time I felt really upset that kind of treatment happened but I let it go thinking maybe it was just a miscommunication and it was no one's fault. Boy, was I wrong. It's one thing to make mistakes and then own up to it or show grace and be understanding, it's a whole 'nother demon when either 1 person or a whole business is so greedy, they do whatever they feel is justified to get that extra dollar. The final straw came when I had seen the provider and she and I discussed, at length, my new plan and how we were going to execute (not going into too many details then we'd be here all day). The provider was willing to go an extra mile and even drop off the new medication to my house by the time I needed it as I wouldn't be able to go pick them up as I was in a pickle at that time. The day came and went when the medication was supposed to be dropped off at my house and no medication, no explanation. So, I texted the office asking "hey, this was the plan such and such was supposed to let me know if anything changed or whatever" and the owner, Ms. Susan, was the one replying to me. She initially told me not to worry everything was in control, she'll let me know etc, etc. When I didn't get any feedback or any update nor have the medication show-up, I asked again and was met with a very sassy reply of it being my fault somehow. There was an earlier incident where I had paid for syringes but then got a text (that went into my spam box) saying I owe for syringes and one day I checked, saw it was in my spam box, replied back I already paid so was this for another one but no one ever replied back to that or gave me confirmation. Thus, the reply I got was "did you check your spam box again to make sure you didn't miss a message that we told you the provider wasn't coming?". I checked my spam box, and nope. And then Susan realized she never relayed me the info that the provider would not be coming with my medication (that was already paid for) and then she only apologized to me. I am a forgiving person and I get mistakes happen, accidents, happen, even just life happens. People get busy, I get it. But to be rude, condescending, and give sassy attitudes to your patients/patrons is what I call "a good way to for a business's eventual downfall". Everything becomes redundant one day.