Byungki Kim's Online Review Report Card

Dr. Kim thoroughly explained the results of my diagnostic procedure and gave his recommendation regarding treatment. I especially appreciated his mantra that surgery should be the option of last resort.

Zero Stars. Absolutely Horrible. They cancelled an hour before my appointment, because Dr. Kim was “running late” and refused to see me later in the day. Had no openings sooner than 3+ weeks out. Made a tentative appointment with a PA for the next day, but when I called to tell them that wouldn’t work, I was on hold for 37 minutes BEFORE THEY EVEN PICKED UP only to be told that they really cancelled because they don’t take my insurance WHICH THEY SAID THEY TOOK WHEN I CALLED TO SET UP THE INITIAL APPOINTMENT. Absolutely not acceptable. Awful service.

Knowledgeable Doctor's.

Schedule was on time. & didn’t spend time for waiting.

Need to improve the front clerk.

All things[

Kindness

This practice and its billing policies are based on billing fraud and lies. The bedside manner is horrible and Dr. Kim flat out lied to me about the medical necessity of a procedure and the reasons for it. This was followed by billing the procedure in a way that would require me to pay the most possible out of pocket (entire year's deductable), as it was then not be covered by insurance because it was coded as diagnostic versus preventive (I was told prior it was to make sure I didn't have cancer, and preventive is fully covered by my insurance). When I contacted Dr. Kim as well as billing, etc., Then suddenly said I misunderstood and it was diagnostic, and he then made up what he was trying to diagnose as something I specifically mentioned in the office visit prior as not a possibility based on symptoms. However, if he was going use the procedure to diagnose, why would he give me medication for the reason I came in during the office visit prior (also disconnected to the reason he told billing staff to tell me after the fact)? Also, if a procedure is optional, then why would I (or most others) decide to do it at such a great out of pocket cost and the torture involved with preps? I'd have to be crazy and masochist to voluntarily go through that! Sadly, they pulled a similar stunt with a friend later on and reading here, others also had similar issues. This saga continued for a while and Dr. Kim and the billing staff even lied to my insurance when they called this office to figure out the coding lie, saying I didn't understand correctly. Furthermore, they have an LLC-- Capitol Anesthesia Group-- so they can double charge for that separately, with charges for the anesthesiologist that stops by for a second prior to the procedure AND the anesthesia nurse who is there during. They also sent my case to collections while I was trying to gather more information from insurance for them to address, but didn't notify me, even. Since then, they also changed the name of the practice, which I can only guess might be related to the terrible reviews they receive. BEWARE AND AVOID!

This practice and its billing policies are based on billing fraud and lies. The bedside manner is horrible and Dr. Kim flat out lied to me about the medical necessity of a procedure and the reasons for it. This was followed by billing the procedure in a way that would require me to pay the most possible out of pocket (entire year's deductable), as it was then not be covered by insurance because it was coded as diagnostic versus preventive (I was told prior it was to make sure I didn't have cancer, and preventive is fully covered by my insurance). When I contacted Dr. Kim as well as billing, etc., Then suddenly said I misunderstood and it was diagnostic, and he then made up what he was trying to diagnose as something I specifically mentioned in the office visit prior as not a possibility based on symptoms. However, if he was going use the procedure to diagnose, why would he give me medication for the reason I came in during the office visit prior (also disconnected to the reason he told billing staff to tell me after the fact)? Also, if a procedure is optional, then why would I (or most others) decide to do it at such a great out of pocket cost and the torture involved with preps? I'd have to be crazy and masochist to voluntarily go through that! Sadly, they pulled a similar stunt with a friend later on and reading here, others also had similar issues. This saga continued for a while and Dr. Kim and the billing staff even lied to my insurance when they called this office to figure out the coding lie, saying I didn't understand correctly. Furthermore, they have an LLC-- Capitol Anesthesia Group-- so they can double charge for that separately, with charges for the anesthesiologist that stops by for a second prior to the procedure AND the anesthesia nurse who is there during. They also sent my case to collections while I was trying to gather more information from insurance for them to address, but didn't notify me, even. Since then, they also changed the name of the practice, which I can only guess might be related to the terrible reviews they receive. BEWARE AND AVOID!

It's so hard to get an appointment with this doctor. I ended up in the ER with severe abdominal pain in August. I was referred to Dr. Kim, and the earliest I could see him was the middle of September - a month later. Most of my symptoms had disappeared by then. He said that if I ever have pain like that again, to give his office a call, so I could see him asap. Well, it started again in October, so I called. I couldn't see him until November. What's the point? I am SO frustrated.