Discovery Mood And Anxiety Program's Online Review Report Card

This is not the place to send your kid if you have any desire to be updated as to what is going on or their plans. They are absolutely the worst at communicating anything to parents. It honestly feels like you're handing your kid off to a secret group and in 8 weeks you will get the call to come get them. In their care our kid was able to get a hold of a VAPE pen, other kids took CBD and another was sharing her prescriptions. You would assume that with the thousands of dollars a day that is charged they would have been able to keep an eye on such a small group. We received notification of this at 11pm and no further updates for 4 days. The therapy team experience was aweful, we were told by the therapist that she wouldn't review the case notes as she would only deal with our child in the here and now. Kid had been in hospitals and other residentials for over 6months, case notes would have provided insight. Our child left in no better head space than when she entered but was more emboldened than ever that things were just going to go her way. Therapist supported her move out of state and to not continue care here, so who knows what will happen now.

From intake through discharge, I’ve had wonderful experience with Discovery Mood and Anxiety as an adult. The Fairfax team is caring and dedicated, and throughout my time in IOP, I saw efforts to continually try to improve the patience experience. I was able to attend 3x week with my schedule and also received a financial waiver due to my specific circumstances, which made this program possible for me. I’m so grateful for the skills I’ve learned and I feel like I can fully participate in and enjoy my own life again.

I can not thank the staff at Discovery Mood and Anxiety enough for all they have done for our child. This program was instrumental in helping our child who was struggling. Everyone from the intake staff, therapists, director, etc. were wonderful to work with. I would recommend this program to anyone whose child needs the IOP/PHP level of support. I was hesitant sending my child here initially given the reviews on google, but it was the best environment for our child- supportive, caring, understanding, nonjudgmental.

I was really concerned when I read the reviews however they have been brilliant. Really supportive of our son and family. He is in a much better place and I can see a light at the end of.the tunnel.

The staff are 5 Star, the doctors, are 5 Star, and the residential program is a good one. My 3 star rating is because even though they ran our insurance, and knew we were going to meet our max payout limit, and STILL insisted we pay $300 up front in order for my daughter to be there. Assuring us that we would have no problem getting our money back. Now that she is out and has been for 36 days, we still have not been reimbursed, emailed or called as stated they would. They also do not pay until they get their check from insurance company. I was told. Not cool at all.

i miss esther telling me to stop making yo mama jokes

I would NOT recommend this place AT ALL!!!! I did a screening that was PAINFUL in a effort to get some help. I told them that I could only do 3 days a week due to childcare costs. The woman L calls me back to tell me that they cannot guarantee that they can do 3 days a week because if it’s not clinically appropriate they would recommend 5 days a week. But I’d have to get assessed first. I am DISGUSTED by this….PERIOD! I already have a clinical need for the program as I was referred by a Military facility. Why would any sane mental health provider create a barrier to care by clinically recommending something that a patient already said they were unable to do because of finances. I am SICKENED. I am angry and sadly this is why they suicide rate is so high. Then L tried to tell me that could find other resources to accommodate. Since they cannot. I hung up. Tricare don’t send anyone here EVER! They are another hub that wants to maximize off of peoples pain instead of offering treatment that’s convenient for the patient. They want money. PERIOD! I will be reporting them to Tricare as well as the state of Virginia Medical Board. There needs to be full transparency regarding their “Operations Team,” and their role IF ANY in treatment. Are they medical providers? Or people who just cash the checks. Why else would you want people to come five days a week? MONEY!