Rajev I Nain's Online Review Report Card

Dr. Nain is one of the best Doctor I’ve ever had. His staff and himself are always nice to me and answer all my questions thoroughly. Surgery was successful

What a horrible experience. I went through the pre-surgery checklist with this firm, scheduled everything including the actual surgery date, made my $10,000 cash deposit as a self-pay patient, then two weeks before surgery date at the final pre-op appointment, Rajev Nain and his office informed me that there were two office (not hospital or insurance) requirements that I had not fulfilled. I hadn't been told about them, they recognized and admitted this, but they still wouldn't move forward with surgery or facilitate completion of these two relatively minor items. This, after they sold me a a nonrefundable $300 pack of bariatric diet food not even 48 hours prior at another pre-op appointment. How convenient. I should have seen the warning signs; the dismissive doctor who literally slunk away, the exercise consultant who insulted me within 15 seconds of meeting me, the receptionist devoid of any sign of personality. But I wanted this surgery and chose to ignore the warning signs of a completely incompetent, arrogant and aloof office. I've gone with another surgeon and have had a wonderful experience there. You would be wise to do the same. If you take two things away from this review, understand that 1) you cannot trust the staff to exhibit a basic degree of competence, and 2) Rajev Nain believes with his whole being that his time is more important than yours. Raj, your time is not more important than mine.

Had bariatric surgery over four months ago Dr. Naim answered every question walked me through the pros and cons of everything and followed up with me every month and every day while in the hospital

If you have blue cross blue shield then RUN AWAY, this practice has caused so many nightmares for my friend. Not all of their doctors are covered and he's getting bills (even though he has good BlueX fed ins) many months after his surgery. The office staff just keep shrugging and saying "all our providers are in network" and they just could not care less, but the insurance says otherwise and the billing dept at INOVA is AWFUL, and keep you on hold for hours, and they don't bother resubmitting claims that they misfiled. Also one time I went with my friend to the office and we could hear a conversation between the receptionist, the doctor, and a patient who was calling them on the telephone who had had surgery the week previous. As the receptionist relayed to the doctor, the patient was having a lot of post op problems, pain, and swelling. The doctor was like "oh well, it's not my problem, have her go to her primary care doc" and even when it was relayed to him that the patient had tried her primary care who told her to go back to the surgeon, the doc still refused to let her set up a follow up appt.

The attention he provides, the way he actually knows me as a patient - and would recognize me out of his office - is very telling to the attention and care he pays to his patients, especially considering he practices in a large metropolitan area.

Highly recommend. Very thorough and very knowledgable very open and honest