Rayus Radiology's Online Review Report Card

Front desk staff super friendly technicians thorough and all around great experience.

Rayus radiology center was Insight Radiology before. The location is in the basement which has a private elevator for it. As for the experience I was impressed by the kindness and dedication of the staff here. They were very kind and respectful to everyone.Although they have slightly lower prices I found their services better than other radiology centers. The CT scan technician was patient and caring. They care about the health of the person rather than just doing the job.The only negative comment I might say and causing the one star deduction is the wait. The lady who made the appointment gave me the wrong time so I went early and was in the waiting room for 45min. Luckily they have coffee and tea for people who are waiting.I covered the features of the people in the CT scan room picture for privacy reasons but I wanted to show the size of the machine and the room.

Rayus Radiology continues to impress me with their patient care in the Fairfax Northern Virginia area Many sites to visit depending on where you are located in the DMV.

All about the money here. If you want to self pay but they have already “inquired” with your insurance and contracted rate is more than self pay they won’t give you the self pay rate. Hadn’t even come in for the appointment yet they would not let me choose not to use my insurance. In my case contracted rate was almost double the self pay rate. Insurance person agreed the policy doesn’t make sense and hurts the patient. Front desk person lacked basic phone skills ie personality and friendliness and could not provide an intelligent response to any questions. Will not be spending my money here.

This was my second time here after a great first experience. It’s stressful to have these tests performed and it was so delightful to have Sahil put my daughter at ease. He’s a true asset here. The whole practice is run efficiently and I would recommend anyone to choose this location.

Fantastic experience Mitra S. was absolutely phenomenal and made the process so easy. They go the extra step and even have Sirius xm to listen to instead of just ear plugs. 5 stars and great customer service. Thank you Mitra S.

Terrible experience.They completely overbook their schedules. First appt at 4 PM I show up 345 already 6 ppl in front of me. FINALLY Done at 645 lol.They call me back THAT the scan was not good. Can you come back? I was like ok everybody makes mistakes.I came back the next day I check in and then wait for 30 mins they then tell Me It will be another 45 mins I lost It and left.NEVER GOING BACK OR RECOMMENDING TO ANYONE

The techs here were very kind and good communicators. The front desk was also very friendly. I went here because of my insurance but it was a long drive from my home in Alexandria. However I would likely go here again because of the service.

If you go to Insight Imaging BE SURE to ask for Debbie Wallace as your technician. She is incredibly professional and competent and has just a wonderful wonderful and friendly attitude. This sounds corny but I feel like Ive known Debbie my whole life and that feeling never happens to me.  I needed a CT scan for an upcoming knee replacement surgery. I was a little nervous and real nervous about the upcoming knee surgery the next week. Debbie set me ease like you wouldnt believe  If you reading this Debbie....I want to thank you from the bottom of my heart and let you know the surgery on Mon 524 went GREAT.  Thank you Debbie ....Kevin

Do not believe bad reviews. The people here are great. Thank you for a good experience