Serenity Mental Health Centers - Fairfax's Online Review Report Card
Serenity Mental Health Centers - Fairfax
4.4
Average Star Rating
36
Total Reviews
31
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
This practice received 90.3% positive feedback, with patients praising the caring staff, responsive communication, and integrated care approaches. However, 9.7% of the feedback was negative, primarily citing billing issues, rigid policies, and unmet expectations. Overall, the practice is appreciated for its compassionate and knowledgeable care but could improve administrative policies and flexibility.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Serenity Mental Health Centers - Fairfax's Reviews
This is truly one of the most caring and trustworthy mental health centers I have ever experienced. Dr Tran is nonjudgemental (but can lightly call me out ;) and she is encouraging. Literally from the moment I called and spoke to someone from the call center to find a provider I felt like I was seen and in good hands. Everyone I encounter really does feel like they are there to help and guide you in a positive direction. Not just stagnant care. Anyway, I hate leaving reviews so this should tell you something.
Reviewed On Google
Dr. Freeman is an amazing psychiatrist, that’s it, that’s the post
Reviewed On Google
Everyone here was so down to earth & understanding. I am so grateful I found them.
Reviewed On Google
The providers explained how treatments might help with depression and anxiety clearly.
Reviewed On Google
The intake team was kind and the initial evaluation felt comprehensive and humane.
Reviewed On Google
Staff communicated timelines so I knew when to expect changes in symptoms.
Reviewed On Google
The clinic gave me confidence to try a new approach when past treatments had not helped!!
Reviewed On Google
Overall thoughtful, respectful care that made a real difference in daily life.
Reviewed On Google
The team made sure I had a clear crisis plan and support numbers before starting treatment.
Reviewed On Google
Dr. Tran answered messages promptly and that responsiveness was very reassuring!!
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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