Sheila M Chen Md's Online Review Report Card
Sheila M Chen Md
4.4
Average Star Rating
39
Total Reviews
0
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Sheila M Chen Md's Reviews
Great Doctor She has been so great to always there when I need her and she listen to what you say.
Great atmosphere, professional and caring staff. Dr Chen is the best! Highly recommended!
Very comprehensive review / team approach / detected pulmonary embolism
Dr. Chen took her time to review my results and made sure to guide me to choose a great specialist. I felt supported at all times.
Dr Chen left her existing patients in limbo when she stopped accepting insurance in August. Letters were sent out to patients in September - after the fact. Can't reach anyone by phone. Even during office hours answering service handles calls. Dr Chen is concerned about her finances more than the care of her patients.
I was also upset with how the move was handled. I found out when my prescription refill request on the refill line was never responded to and I had to spend days calling trying to get in touch. Then, fast forward a year and I get a letter mid-September about how her practice was changing. The change happened in August.... I forget what she called that change, but it's like a consierge service where she doesn't use insurance anymore but rather a monthly fee... weird. ANYWAY, she is a great Dr and I'd highly recommend her. If not for the change in services and the inconvenient location, I'd stay with her.
I, too, was unhappy with the way the move was handled, as well as the first few weeks after opening the new office. This should have been clearly communicated to the patients. That being said, I've been seeing Dr. Chen for over 10 years in total, and she is one of the most knowledgeable, caring, and personable physicians I have ever known. I drive nearly 50 miles each way, because I trust her. Ultimately, my medical care is the most important thing, and I trust her implicitly.
I was ALSO SHOCKED after being a patient for several years - finding out that she "saw her last patient" the day I was trying to make an appointment !!!!............I am very upset and disappointed !.......letters should have been sent weeks in advance to give patients a "heads up" - this is very upsetting and UNPROFESSIONAL !.............I am surprised ..........looks like I need to find a new doctor....
Having been a patient since the opening of Dr. Chen's office, I feel she's very knowledgeable but due to a very small staff it's been difficult to reach someone when I've needed to get in touch with the office. I was SHOCKED to learn (via a recording) on Thursday 10/27/16 that the Manassas office is closed and Dr. Chen's practice is in the middle of moving to Fairfax, In my opinion it would have been far more professional to have sent letters to their patients a month in advance letting them know of this upcoming change.
Dr. Chen is knowledgeable and explained her view of my treatment in detail.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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