Kissito Healthcare Brian Center Botetourt's Online Review Report Card

Amazing place to work! Family-like fun atmosphere! The staff genuinely cares about the residents and it shows!

If I could give this place no stars I would. The management is terrible from corporate all the way down. They will make accusations and come up with their own rules just to get you out of the door when it’s convenient for them. They lied and said they never had covid in the building to cdc reports and they did. Why would you want to put your family in a building that flat out lies? Their therapy department is a joke compared to most I’ve seen maybe three people go home and not come back within a short period of time. Their staff to patient ratio is not safe for the acuity in the building and put both the staff and patients at risk. They constantly are having new management and nurses in the building the turnover is outrageous. Staffing is so bad there is not enough to turn people so wounds are highly acquired. So, basically if you want to lied to and never see your family home again bring them here!

Great people, great technology. Great care. Very satisfied.

I don't recommend this place for no one, my dad was there and he said there was some people that did take care of him,but I think he was saying that were they would not do nothing to him🙍But they lie,they do not tell you everything that is going on and also they make it out like it is your loved one that is wrong all the time. My dad was sent to the hospital they did not contact us to let us know what was going on, they are taking advantage of this Covid-19 were the family can not see what is going on sorry to say it like that🤷.I see it this way if f you are going to work in a nursing home and be a nurse or whatever do your job and STOP miss treating our loved ones because you never know you might have a loved one in the nursing home that can be miss treated. But to make the story short it's not a good place they're liars they don't tell you what's going on and I can go on and on and on but I'm going to stop here because I don't want to write a book.

Amazing staff, really helped my grandpa. A woman also let me use her charger box, very grateful ❤️

Excellent facility to work for! The corporate management down to facility management can not be beat. Top of the line respiratory services, rehab services, and low nurse to patient ratios. I would highly recommend this facility to anyone looking for employment or care for a loved one.

I recieved my trach care learned how to do everything about a trach they helped me get on my. Feet physical therapists nurses and kitchen and cleaning stagf were all very curtious to me...My plan is to go back in a few days and recieve some more therapy i have alot of confidence in these nice folks.

🤦🏽‍♀️It started out rough for my mother but One thing for sure I have seen a turn around with this nursing home over the years and I hope they keep working hard as a team.

I've seen very positive outcomes from this center. Impressive care given to all patients. Thank you!

Looks may be deceiving. Beautiful place. Poor, despicable management. And if you are really a patient advocate you will not be employed there long because majority rules. IPER (Integrity, Passion, Excellence, Respect) is only on the posters and does not rest in the hearts of management. Beware of smiling faces and sign on bonuses.