National Spine & Pain Centers Haymarket's Online Review Report Card
National Spine & Pain Centers Haymarket
4.1
Average Star Rating
131
Total Reviews
20
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Patel's practice received 85.0% positive feedback, with patients praising the professionalism, compassion, and friendly staff. However, 15.0% of the feedback was negative, primarily citing unprofessional front desk staff and insurance issues. Overall, the practice offers great care, yet it needs improved administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of National Spine & Pain Centers Haymarket's Reviews
I have been coming to this location to see Dr. Patel for my pain management and spine health since 2014. We first appt was because of a spine fracture and he has been improving my life ever since. Dr. Patel has amazing staff. I adore Suzette, she is always with me during my injections and she is an absolute pleasure. She is professionsal, communicative, reassuring and kind. The injections cause me a little anxiety and she always help me feel comfortable and safe. Candy, is my PA, and she has guided me through this journey of spine health for so many years now. I always feel informed and listened to after my appts with her. She understands my needs as a patient and always follows-up on any reoccuring issues I have mentioned previously. These ladies are a wonderful extension to the wealth of benefits Dr. Patel has provided to me. Thank you so much.
Very good doctors here and wonderful staff. But as a patient and letting you know that you must give them time to get to know you and your medical history and some good advice is to always communicate with them. They are patient and well understanding doctors and staff and will work with you at their best ability as much as possible. I would highly recommend that if you have ongoing chronic pain to schedule you an appointment here. It is a very well establishment. Very clean and they are quick with responding back to you as well. Again highly recommend you to this office and doctors. You and your family will be greatly taken care of.
Staff members are very pleasant. Someone always says something to make your day.
Bren here many times. I enjoy how friendly and polite the staff is.
Zero stars. Tried this place twice—big mistake both times. The front counter staff are rude, lazy, and completely unprofessional. It’s honestly shocking they were ever hired, let alone allowed to deal with customers. No manners, no effort, no clue. Disgusting attitude from people who clearly don’t care. Don’t waste your time here—go literally anywhere else.
Excellent doctor, nurses and office staff. Very knowledgeable and compassionate people.
Love Candy, my PA!
Talked to them on the phone, they checked my insurance, gave me an appointment, called and changed my appointment, then when I showed up, they told me they don't accept my insurance and wouldn't see me. lol. They told me to calm down if I wanted them to help me find alternatives. But I already know how to use Google.
Excellent doctor. Good staff. I felt advise was good and further testing recommended was a good idea.
I was able to call in the early morning and get an appointment at noon. They were very efficient so my wait was minimal. The PA discussion went well and we came up with something to try that will hopefully work for my pain.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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