ALL Pediatrics of Lorton's Online Review Report Card

Dr Susan Ashton-Lazaroae is knowledgeable, patient, friendly and caring

Generally their service is good but this an important issue that current patients and future patients should be aware of. Since last year (fall of 2022), front desk and management been telling us they don’t have enough staff to vaccinate flu shots or covid-19 (for kids under 3) and told us to go to county. This year they told us when the vaccine comes out we can make appointments and now saying they don’t have enough staff, and go to county. Currently County Health department cut funding and only vaccinate lower income folks and told us to go to our pediatric. Walgreens wouldn’t take anyone under 3. If you are in this situation, please let All Peds know that this is unacceptable!!! Maybe they don’t do it because vaccinating kids doesn’t have the biggest profit margin.Update:I want to provide some clarity on the statement above “Maybe they don’t do it because vaccinating kids doesn’t have the biggest profit margin.” Note: I said maybe, meaning could be or not, I am not claiming that is the reason they wouldn’t/couldn’t vaccinate for covid. I am not sure why my daughter been with this practice for about 3 years and not once I was able to schedule for covid vaccine, and I was told to go to county, and county was telling me to go to your pediatrician, so I was getting run around since 2022. That is the key take away here and I don’t want this get overshadowed. After All Peds read my review, they terminated patient doctors relationship as result of my critical feedback. I hope they take my review to improve their front desk service, management and leadership because doctors there are good. If you leave negative reviews, management “could” terminate your child from seeing their doctor.

Great staff, good with kids

Both of my children have been seeing him since they were born. 😊 They love Dr. Caplan and so do we!

As first time parents we were worried we would need to interview several pediatricians. We lucked out with Dr. Caplan. He’s so kind, knowledgeable, and put our minds at ease.

Dr. Caplan is a very knowledgeable doctor. He has wonderful bedside manner. My kids are very comfortable with him. He takes the time to explain the treatment he is recommending. He trusts my observation of my kids as their mother. He is very patient and truly cares about everyone in our family.

My kids have been seeing Dr. Susan Ashton for quite a number of years. She and her support staff are terrific -- expert, caring, detailed, communicative. What you would hope, in every respect, for your children's doctor.

They are the best group of nurses and doctors we?ve brought our kids to see. They are knowledgeable, have excellent bedside manner, thorough, and timely. They are also very accommodating and understanding. We were running late for one of two appointments for our kids (first time being late in over a year of coming here) and they figured out a way to squeeze us in without making us feel rushed or a burden. They are the absolute best! Shoutout to Dr. Caplan, Dr. Armwood, Dr. Quinn and nurse Wendy!

Dr. Michael Caplan at All Pediatrics has very great bedside manners. He is hilarious and knows how to make the patient comfortable. He pays attention to what both patient and parent are saying. He is very knowledgeable and shows great interest in the total development of the patient. He gives great suggestions to questions asked. He is very likable. I WOULD RATE HIM 10/10 AND WOULD DEFINITELY RECOMMEND HIM. # CAPLAN#ALL PEDS.❤❤❤❤❤❤❤❤❤❤

I called this office and registered my kids in June when we moved to the area and was told we were all set and call during October to schedule a visit after my sons birthday. We just called and we’re told they aren’t taking new patients at this time. Does this make any sense? So in theory, I thought I had a pediatricians office to visit for well child and they are now just telling us (after registering both kids) we actually can’t come in. Terrible communication within their office.