Leah Dawn Kroeger's Online Review Report Card

I have a couple chronic conditions, and I have seen a LOT of doctors over the years. Dr. Kroeger is fantastic. She listened completely to my complicated medical history, answered any questions with patience and grace, thoroughly explained her treatment plan for me, and overall I saw her as extremely knowledgeable and intelligent. My conditions are quite rare, and many of my doctors have not been knowledgeable about them. So I was surprised and impressed when she was versed on them and even provided me with more information. She also performed my EMG- one of the least pleasant procedures I have sat through. Her bedside manor was so comforting and made the experience much less stressful. Overall, I just loved her personality and caring energy. I SO wish she could be my PCP. Thank you, Dr. Kroeger!

Excellent experience with Dr Kroeber , extremely professional and very personable. Would recommend highly ES

Wouldn’t recommend

Horrible.

Horrible. Ruined my chance at a semi normal life. With proper treatment and therapies I could have improved immensely post TBI and PCS. Instead said I was malingering and nothing was wrong with me. You were incredibly wrong, even with my file and records in front of you. Horrible

Another case of good doctor bad nurse at best. All I wanted was to follow up. I went to the emergency room, a cat scan showed Chiari malformation which would explain the migraines and numbness in my right hand and foot. When I checked with your office I was told my cat scan was normal? So frustrating to me and confusing. I hope another neurologist won’t find it either.

Excellent and empathetic doctor with amazing knowledge, kind attitude to patient

Didn't get an appointment with the doctor but whoever answers the phone is pretty damn rude. Seems like she has a bad attitude.

If I could give zero stars I would. This is honestly one of the least professional doctors I’ve been to. Throughout our entire intake appointment Dr. Kroeger spoke over me, invalidated some of my symptoms because of my age, and then ordered three tests. I left the office and set appointments with the local hospital for one order. I called to make an appointment with another neurology center to carry out another order. None of these orders were fully completed. I spent money having my jewelry removed for these procedures since I’m not capable of doing it myself. I paid for a ride both to and from the hospital for the procedure just to be told nobody has been able to get ahold of this “Doctor” and her staff. I’ve left three messages in the past week attempting to correct this issue and have received NO RESPONSE despite having related incidents since my last appointment. No patient should have to beg and fight for their health to be taken seriously nor is it appropriate to discriminate based on age in a field of constantly changing and growing information. This office is lazy and rude. It seems they do not care for their patients—just for their wallets. The outright refusal to carry out the standard of care promised to me during my appointment is disappointing and quite concerning for the other patients. I would never trust Dr. Kroeger with the care of something as important as neurology again. EDIT: I just received a call from the hospital confirming the delivery of the completed order for the test I was supposed to have there. (I’ve still received no communication back from this office lol). This office also sent over the order for a test the hospital is not capable of completing—the one I mentioned I called in to have faxed to another neurology center. For the pure concern of my health I will carry out the scheduled test, but I will be taking my results to a more trusted professional.

The most amazing experience! From Patricia at the front desk, to the vitals tech to the interaction with Dr. Kroeger, it was a 5 star visit. Everyone in this office is very pleasant and caring. Dr. Kroeger put me at ease and explained every single aspect of my condition in a way that was easy to understand. She spent a great deal of time with me making sure that I was comfortable with everything that we discussed. I always say that the people at the front desk are the first line of defense when it comes to a doctors appointment. Well, you know that if the people at the front desk are helpful, kind and patient, then the rest of the appointment will be successful. I would never see another neurologist. This practice is gold!