Nathan Young's Online Review Report Card

I've been seeing Dr Young for stubborn heel pain for a little over a year now. I've been meaning to leave a review since I was a new patient but I have a million things going on and just keep forgetting to do so but wanted to make sure I did because he deserves all the credit in the world. Started off with some conservative treatment options and my body just didn't respond so eventually lead to surgery and for the 1st time I feel like there's just something different about my foot feels different.I haven't put any weight on it yet but Ive notice a huge difference in the pain minimizing. It would hurt even when I wasn't on my foot. I am so thankful for this Dr who never gives up. He provides wonderful visuals as well. I feel like I needed to add this because I am not an explain it all and take in kind of person...I need visuals and he accommodates so well. Dr Young truly is one of the best Drs around.

It’s great place to go. Dr. Nathan Young is excellent, is friendly and is a good listener. The Staff are so great. Wendy and Kristyn are so friendly always with a smile 😃 on their faces. Make my anxieties calm down. I love this place.

He's knowledgeable, friendly, explains condition so you can easily understand.

The most exasperating experience at his practice is the wait time. As a patient arriving on time and then to wait 45 minutes for a standard appointment especially as a senior is just not right.

Dr Young is fine but the office staff seems incompetent or overwhelmed. Every time I need a refill of my NSAID I get texts from my pharmacy that "Your Dr has not responded." I call the office and get excuses: "We have a new computer system," "we didn’t get the request,"etc. The final straw was when they dithered for two weeks and then told me that they cannot order it because I had not been seen in over a year. If that is a requirement then I should have been told in advance to make an appointment, not after limping around without my medication for weeks. Which I have done -- with another medical group!

I had surgery but still in pain but he is very nice and I love the staff that are great people.

A great doctor. Dr. Young did a skin graft on my lower leg. I had a ulcer on for 7 months. Now it is healed, if it had not been for Dr. Young I would had probably lost my leg.

My teenager has seen Dr. Young many, many times and he has always been VERY professional and good with kids/teenagers. My son had seen at least 4 other podiatrists and it was a nightmare each time! Dr. Young is by far the best podiatrist that he and I have ever seen. He has such good bedside manner and is very calming in a tense situation. He was very patient and kind with my son (this was over several visits -- involving several ingrown toenail removal surgeries). I would HIGHLY recommend him. I can't say enough good things about him! Sometimes he has been overbooked but we have also been in the situation where we needed to be seen immediately and they worked us in. The Walnut office is really cozy and comfortable. The receptionists there are always nice and helpful. When I forgot something -- I called and they faxed me the info. promptly.

Dr. Young is knowledgeable and really takes the time to listen to the patient to help determine what the problem with the foot/ankle is. I have been to several podiatrists, but he is by far the best I have been to! I would highly recommend him for your foot/ankle problems.

Dr seemed ok during appointment, but he failed to do the paperwork for the MRI he said he wanted me to have for my foot injury. A logical person would think the Doctor would do this right after the appointment, or at the end of the day. The front-desk staff clearly said that it would take them 2 business days to get back to me regarding the MRI appointment. When 2 days passed, I called, and found out (after being told a different excuse at first), that Dr Young had not even completed the request HE needs to do to start the entire process for the pre-authorization. And he was off today! To make matters worse, the Office Manager I spoke with was quite rude with me, and was trying to just get me off the line without giving me any details at first. Then she accused me of being rude for me trying to be pro-active. I have no tolerance for this kind of behaviour, I have worked in customer service and sales my entire adult life. I will not go back to this office!