National Spine And Pain Centers Midlothian's Online Review Report Card
National Spine And Pain Centers Midlothian
4.1
Average Star Rating
125
Total Reviews
20
Recent Reviews
2
Review Sites Found
Accepts Medicare
--
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
National Spine and Pain received 75.0% positive feedback, with patients praising Dr. Qian's expertise, professionalism, and the caring staff. However, 25.0% of the feedback was negative, primarily citing rude front desk service, scheduling issues, and billing concerns. Overall, the practice is appreciated for its excellent medical care, yet it needs better front office management.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of National Spine And Pain Centers Midlothian's Reviews
Amazing Staff and Doctors. It is so good to live pain free.
Reviewed On Google
I’ve lived a long time with chronic ( at times debilitating) lower back pain. Laminectomy surgery provided relief for a year or two but unfortunately rods and screws are clearly in my future. As a fellow, avid cyclist my back surgeon recommended Dr Qian as an interim step - before rods and screws. I had little hope that the treatment would provide relief but what choice did I have. Dr Qian performed an ablation and after about 3 weeks I was TOTALLY pain free. Unbelievable!!! After 6 months the pain began to creep back so I had a second treatment and viola I am pain free again. Wow, what an incredible difference it is to live pain free.
Reviewed On Google
My name is MJ Fiore. I am on my significant other's computer. These people were recommended to me by my PCP. These guys suck. Tried for two weeks. Calling. Calling. Calling. Rings and rings and rings. AND... E-mailing once, twice, three times. No response. How in the heck does this "organization" exist is beyond me.
Reviewed On Google
She's one outstanding, thorough, excellent clinician. I'm deeply thankful for pain management--at last! Years overdue having a rare genetic disease whereby the top chief complaint, regardless of the 13 different types of our disease is PAIN.
Reviewed On Google
Every time I call to leave a message the from desk always has an attitude.
Reviewed On Google
The front desk staff at this location are openly hostile, unprofessional, and retaliatory. Twice I arrived for scheduled appointments and was turned away—once after they sent me the wrong time and address, and again because they claimed there was “conflict” with me for calmly pointing out their mistakes. During my first visit, they had my sex listed incorrectly on intake forms. When I mentioned it, they laughed. That actually happened. If this is the face of the practice, it raises serious questions about the professionalism and integrity of the care behind the glass. I’d think twice before trusting this office with anything involving your health.
Reviewed On Google
I enjoy going to the pain center. Everyone there is so nice and listens to your pain issues and tries to help get rid of your pain.
Reviewed On Google
The office and medical staff are excellent here
Reviewed On Google
I had a great experience with Dr. Qian. She is direct and efficient. She makes sure you questions are answered before you leave.
Reviewed On Google
Very impressed, especially with Dr. Quoin.
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
No related location
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
