Kathleen Stornelli Md's Online Review Report Card

I looked this doctor up after my appointment with her. Not surprised to read that she was condescending and rude and questioned patients as if they were lying about their symptoms. I felt that my entire appointment. I became so upset I said I just wanted to leave. She threw out my mental health issues and suggested I need therapy and psychiatric meds rather than medical treatment and told me it was all in my head. I too felt like I was interrogated and an idiot for describing my symptoms.

If I could, I would rate ZERO stars. She is now a PCM at Langley Airforce Base (family practice). I had an appointment (January 16) to follow up on a sinusitis/bronchitis diagnosed on December 26 by urgent care. She made me repeat the dates, and symptoms of dates about five times. Her repeated questioning was not because she was trying to form a medical opinion, it was more along the lines of trying to catch me lying. She never made eye contact and when she finally walked over to listen to my lungs she kept her face toward the opposite wall. Because the FIRST round of antibiotics prescribed by urgent care didn’t work, and I am still suffering she said we had to treat “at the end of the line” giving me a Rx for Levofloxacin which according to the pharmacy handout has very bad and dangerous side effects, She did NOT explain any of this or give me any other options. Her attitude from start to finish was as if she was imposed upon, angry, frustrated, and upset. I came home, called tricare and changed my PCM IMMEDIATELY.

This doctor is now in Hampton VA. She is extremely rude and makes you feel like a complete idiot. When seeing a patient she questions them as if they are lying or not making any sense. She is extremely unprofessional. I would definitely not recommend this doctor. Luckily Tricare made it easy to switch to a new provider (doctor).

I had issues with my foot and it had been bothering me for months. She looked at it and referred me to a podiatrist but he couldn't get me in for 2 weeks so I asked for a doctors note since I'm on my feet for 9 hours a day but it was like pulling teeth. I had to call 3 times and practically beg. She doesn't seem to care or listen to her patients. I've now seen two podiatrists who have both told me I need surgery. But apparently according to Stornelli it didn't seem important for me to be off my feet. Mind you I've only gone to her twice in a few years so it's not like I've ever been there asking for a doctors note. Unbelievable would not recommend

Very good about answering questions and listening to the patient.

Absolute worst excuse for a doctor! Zero compassion and Zero bed side manner. Very condescending and rude. Talks to you like an idiot. Treated my family like garbage. Stay away from her. I will make sure to tell family and friends.

I telephoned for an urgent appointment, was given appointment for the next day, and later that day it was cancelled by Stornelli. Five days passed with no reason, followup or call from Stornelli. Other issues were on my agenda. No consideration for troubling conditions or an opportunity to speak with a nurse or medical person. Shameful and unprofessional treatment when travel time one way would be 3 hours. I definitely have medical coverage for services.

I have had her as a primary for about 3 years. At first, she was very thorough, but no bedside manner. However, have noticed quite a change in that lately. She is friendlier, much more attentive and talkative. She listens to what you say, explains things well and asks questions. I am now quite comfortable with her. However, it is quite a hassle to get through to her office. You can never speak to anyone directly and must leave a message. The office staff is not always prompt in returning your calls. The medical center as a whole should improve the customer service standards of their employees. People at the check in desks rarely even look at you. I dread going to the lab for blood work because the employees are so rude.

We love Dr. Stornelli. She is the best we have ever had. She is friendly, caring, compassionate and willing to spend the time each patient needs her for.

Dr. Stornelli is an excellent doctor. She will spend the time with you and talk to you to make sure she is meeting all your needs. However, her office staff is horrible! They never answer the phones and seem so disorganized. I have been waiting to talk to someone for a week on a prescription refill. I have left messages and filled out the prescription refill form online. The pharmacy has also attempted to contact them twice. I think I will be looking for a new doctor. I want the whole efficient package, doctor and staff, to work with me.