Velocity Urgent Care- Little Creek Norfolk's Online Review Report Card
Velocity Urgent Care- Little Creek Norfolk
3.7
Average Star Rating
200
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Velocity Urgent Care received 66.5% positive feedback, with patients praising the friendly staff, professional service, and quick care. However, 33.5% of the feedback was negative, primarily citing long wait times, poor diagnoses, and unprofessional behavior. Overall, the practice is commended for its dedicated staff yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Velocity Urgent Care- Little Creek Norfolk's Reviews
I had a good experience with the doctor
Friendly and efficient and short wait time!
Staff was friendly, caring, and knowledgeable. Appreciated how quickly the whole process took, yet did not feel rushed.
Went for VA urgent care. Friendly staff, quick check-in great PA. In and out in half hour. I would recommend for veterans.
This is the worst place ever. Nurse that claims she was office manager asked me to put a mask on when I went in with my child. I asked why and she started yelling stating that she refuses to see anyone that doesn’t wear a mask. I wasn’t there for a respiratory issues. She claims she heard me cough. Stop being a sheep. Stop letting mainstream media into scaring you to wear a paper mask. They don’t protect you.
Thank you for a quick service. The staff was so friendly and helpful to me.
I was here on the 28th, was sick and all they did was check for strep and covid came back negative and she goes when do you want to go back to work? Which is unprofessional in my opinion. It’s now a week and a half later and I feel worst. At East beach urgent care and praying I get answers because Iv has bronchitis before and if it’s not treated it can get worst. Thanks a lot. Don’t go here unless you just want a check up or a note to say you don’t have to go to work… also took forever to get seen.
The staff was so caring! My son is a disabled adult child with multiple ailments. He had a bad absess in an unmentionable area. They made him feel at ease and got us in and quickly. Thankyou everyone on staff that Velocity. You will never know how much it means to this mama that you treated my son with such dignity and professional care!
I came in thinking I had an ear infection. The doctor did an ear cleaning and then took the time to explain to me what she thinks it could be and why it isn’t an ear infection. I never have doctors take the time to explain. Also what the next step would be if the thing we do doesn’t work. Lastly, If I have to go to an E&T doctor what they would likely do. Amazing. Rachel the PA was awesome.
I was treated about 2 weeks ago, and advised further testing was needed, and someone would contact me with the results. Velocity left a message a week ago, and I've made numerous attempts to call back and no one answers. Today I received a letter stating that Velocity has made attempts to contact me and to call them back at 757-267-91 (the rest of the number is cut off). I called the main number a left a voice message with the Practice Manager. Hopefully Velocity will return my call as soon as possible.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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