Bayside Of Poquoson Health And Rehab's Online Review Report Card

Where do I start this place treated me like family Ms. Wanda is a blessing to this place she love everyone she was there for me from the beginning she ia a true gift. When it was time for me to get home Ms Wanda and the Social Worker made sure I got home safe. Thank you to all the staff for careing for me. Ms Wanda not sure if you read this if you do my family and I truly thank you.

My mom came in for a 5 day respite stay. Naturally we were all nervous to take her and leave her. Ms.Wanda made it so much easier. She treated my mom like her own, she painted her nails. ,got her outside pulling weeds in the flower garden,sent me snap chat pictures of the two of them goofing off! We can't thank Wanda and the rest of the staff for taking such wonderful care of her. Wanda is an angel on earth and this is truly her calling.

The best thing this company did was bring Wanda back. I have never met anyone who has as much passion and love for the residents. She has been such a delight to talk to and under her care my family has been doing 100% better. She is a true professional.

I love this place they took really good care of me Mrs.Wanda in activities was the best when I was feeling down she came in my room and she brighten my day she is a true blessing to this place. If you need good service come to Bayside and ask for Wanda.

We came to this facility because our doctor recommended this place for rehabilitation and quality care. Unfortunately, being here made our health worse. Not only do they have poor cleaning and sanitation practices, but poor health practices as well. On a continuous basis, this place is determined to do what is in their own best interest, instead of the dear residents and patients that they provide "care" for.Not only does this facility seem to run away residents and patients, they also have difficulty retaining and keeping employees. Every 30-60 days it seems as if there are new directors, nurses, social workers, and other staff. If you are looking for excellence in health care, then please take the time to find a place that is pleasant, and will bring joy and add days to your loved ones life.

Bayside of Poquoson Health and Rehab is an awesome facility, Miss Wonda made my family feel we made the right choice , she was very professional and did an outstanding job in explaining there service I would recommend anyone to come to this facility they have a wonderful staff and seems like they are on your side when it comes to making decisions for your love one's and I would like to thank Miss Wonda for her assistant and time and to all of staff for there service

Admission person on 11/20/2020 was incredibly rude to me and actually HUNG UP ON ME after telling me that their facility was not equipped to manage an elderly person with Dementia. YOU ARE AN ELER CARE FACILITY, but you can't manage an elderly person??? SHAMEFUL.

They are very rude they don't know how to take care of an elderly person they put me on hold because I'm upset with them . They don't know how give the correct dosage of medicine . My great grandma fallen many times because of them I repeat do not handle any business .

Absolutely love this place ! My grandma now resides at Bayside. I went there today to visit her for Christmas. She recently moved there. The staff is amazing! Everyone is so friendly and helpful! The place has great rooms & is very clean ! I will recommend them !

Very poor assistance from their social service department, my mother has tried contacting their admin. Chris, he said he would call my mother by a certain day and never did, then when I stopped by on a Tuesday he told me he would contact her by Thursday at the latest, that was a month ago, and have heard not a single thing. If someone says they will call you, they should, even if they do not have an answer quite yet. I am appalled by their lack of professionalism.