WellcomeMD Richmond's Online Review Report Card

Patient First (Woodman) is our "go to" place. We have numerous doctors but if we need to see a physician that day we go to Patient First.

Other than the wait time, I find this practice to be beneficial. The staff that I encountered today was remarkable, the place was clean and though I was not feeling my best, they treated me with respect, kindness and empathy!

The people were great, but I waited an hour and a half for something that ultimately took 15 minutes, and until I was soaking my finger in water, I just kept bleeding through the paper towels. I guess it was just really busy that day. The nurse practitioners were really nice, and got me some tea. The person who processed me was patient and had a good sense of humor. The doctor was nice and let me yammer on about niche topics.

The staff made my visit to get stitches much more enjoyable.

The office staff were nice and my provider was great. But.....Timeliness of appointments, coordination of care and follow thru of looking into issues made this practice no different than a traditional practice. Never received the advanced lab/dna specific testing for personalized plan of care as advertised(due to no vendor). Not worth the membership. Secondly, I'm still waiting on my pro-rated refund from when my provider left the practice.

They gave me a clear diagnosis of my problem and gave me medicines that arp. THe e working to clear things up. THe doctor also suggested red grapes for bllod pressure reduction, which I .thought was excellent

They are always so nice!

They were kind, courteous and professional.

Everyone is very professional and doctors take the time to listen and answer questions.

The front desk and the nurse was very friendly and polite, I saw Dr Abla M Hussein, I was so disappointed, not at all friendly, I had poison ivy rashes, she didn’t even look at it, so rude, kept asking her question , she walked out!! There was no empathy, I don’t care how busy she is, they need to make conversations, and make the patient comfortable, I have seen other drs in the same location, I never experienced that kind of service, I will make sure I will never see her again!! I love the woodman location, I will come back!!