Express Family Care's Online Review Report Card
Express Family Care
4.6
Average Star Rating
14
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Express Family Care's Reviews
Appointment was easy to schedule on their website, staff was very professional, would definitely recommend their services to anyone.
Friendly staff - only complaint is the long wait time - an hour & a half after my appointment time. But, I understand that often those things are beyond their control and they certainly didn't rush the time they spent with me.
We had been exposed to Covid during the past week. Called this morning, tested this afternoon and got results in 15 minutes. The staff is kind, cordial and very knowledgeable. Superb communication and willing to share their knowledge. Modern facilities and a pleasant event!! I would recommend them 100%. It does not get any better than this.
My wait was a bit long; about 2 hours total for a COVID-19 test. A long wait is to be expected anywhere you go, though. The process otherwise was pretty streamlined and everyone was super friendly. I like that you can make appointments, complete patient forms, and upload photos of your insurance card online. You can also see where you are in "line" once you've checked in using that program. I'll definitely be visiting them for any future needs.***Wanted to also mention (assuming that this process is the same for everyone) that they conduct both a rapid antigen and a lab PCR COVID-19 test. The rapid antigen test comes back in about 15 minutes and is around 80% accurate. If your antigen test is negative, they send the PCR test (more accurate than the antigen test) away and will contact you with the results in 2-4 days. They do this to identify false negatives. The antigen test doesn't go very far up your nose, but the PCR does. Just FYI.
They were very friendly and took care of my medical issue well. My only complaint would be the length of time it took before the doctor came to my exam room along with the 20 minutes after leaving to bring back my prescriptions.
Easy to schedule an appointment, and they were on schedule. The process to check in was smooth and all of the providers we saw were prompt, professional, and friendly.
Amazing Doctors and Staff as always! They always take great care of us! I cannot say enough good things!!!!!!
Staff were proffessional and safe. Will visit again
Very professional and friendly. Didnt have a long wait and they addressed all my needs.
Very nice staff. Very friendly and helpful.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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