Tidewater Childrens Associates's Online Review Report Card
Tidewater Childrens Associates
3.3
Average Star Rating
64
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Tidewater Children's Associates received 54.7% positive feedback, with patients praising the doctors' care, professionalism, and knowledge. However, 45.3% of the feedback was negative, primarily citing long wait times, rude office staff, and poor communication. Overall, the practice is appreciated for its compassionate doctors, yet it needs better time management and improved customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Tidewater Childrens Associates's Reviews
Dr. Seusy is amazing !!! Office staff and management are horrible. My son has a referral and some paperwork that had to be filled out and sent and I had been calling numerous times a week and coming up to the location since the end of Nov early Dec. They barely answer the phone, they’re not documenting when you do call because the next person you speak to days later state that there is no record of you calling previously. They caused me to lose a job because they did not have the asthma plan of action paperwork filled out in a timely manner so that my child could go back to daycare since he has to use an inhaler now. The referral person never got back with me and when I spoke to the supervisor Chimere all she offered was excuses for her staff and after all that she still did not make sure that the referral was properly filled out, signed, and dated before sending it. She gaslit me the entire conversation we had on the phone, trying to make the situation as if I was the one not following up and doing what I’m supposed to as a parent. Now I have to go BACK up there and straighten this out. I’m so tired of the disregard, excuses and the disrespect from these people. I love Dr. Seusy but I will have to find a new doctor for my child.
Reviewed On Google
Always have such a wonderful experience with this Dr. Off & the staff whether it be on the phone or in person! Thank you
Reviewed On Google
Tidewater is the worst tried to make an appointment for my son today for flu shot who is diabetic and has been 2018 he hasn’t been to this location since he was 14 when he had his last shot/checkup now they telling me he can’t come anymore because he not up on his wellness.. like what, he’s been seeing his endocrinologist at CHKD. If you KNEW he needed a wellness checkup to STAY A PATIENT why not CALL THE PARENT and let them know. He hasn’t been due for any shots or been sick in the past two years so he had no reason to go and he has been going to this place since he was born in 2007 very disappointed in this place if he is a patient it shouldn’t matter if he hasn’t been in 5 years IF YOU HIS DOCTOR THEN YOU ARE HIS DOCTOR. Get RID OF WHOEVER ANSWER THE PHONE RUDE A** I hate POOR customer service if you having a bad day STAY HOME!!!
Reviewed On Google
My kids have been going since babies,my oldest is 18 now! This is my first and last time going to this location all because of the front staff! Rude and unprofessional
Reviewed On Google
0
Reviewed On Google
So disappointed with this location. My daughter has been a patient here for two years, and the lack of care from the Office Manager is very sad.
Reviewed On Google
I am so sad at the recent experience with this location. I (my disabled kid) have been long time patients. The recent non help for the staff is so bad. I'm not referring to the nurses and doctors but the staff that need to follow through with paper work for the insurance. They have cost me over $800 since July in their sloppy response.
Reviewed On Google
The worst experience I ever had, the appointments are not confirmed at all, you have to wait more then 30 minutes to speak with and nurse or associate from the front desk. The appointment are scheduled many weeks before the visit, etc. I would never recommend it to anyone.
Reviewed On Google
0
Reviewed On Google
The only doctors that I trust my little ones with, specifically Dr Slade-Byrd. She is amazing and has great beside manner.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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