Velocity Urgent Care- Lightfoot's Online Review Report Card
Velocity Urgent Care- Lightfoot
3.9
Average Star Rating
121
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Velocity Urgent Care in Lightfoot received 72.7% positive feedback, with patients praising the friendly staff, efficient service, and knowledgeable physicians. However, 27.3% of the feedback was negative, primarily citing poor communication, unprofessional behavior, and lack of responsiveness. Overall, the facility is appreciated for its quick diagnosis yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Velocity Urgent Care- Lightfoot's Reviews
Professional, courteous staff. Nurse Practitioner was very knowledgeable and helpful. Highly recommend.
Reviewed On Google
The staff was very polite, patient friendly & professional. Signed up for appointment online. Waiting time & check in process was minimal. Facility very clean.
Reviewed On Google
The staff is so kind and yet professional. I made an online appointment in the night. Got there and was seen on time. The nurse and doctor were very thorough. Will return and recommend to others. So glad this location is back open.
Reviewed On Google
Excellent service. Everyone was so nice and helpful
Reviewed On Google
Nice staff! Very efficient and easy to communicate my problem.
Reviewed On Google
The PA Lauren was very professional and thorough in her examination.
Reviewed On Facebook
Great service. I was in within 10 minutes and out with a diagnosis and prescription within 30 minutes of so.
Reviewed On Google
So much nicer than the new town location everyone is extremely friendly. First time obesity isn’t added to my reason for being seen when I go for a ear infection and I appreciate the non judgment at this location
Reviewed On Google
The service was excellent and the staff is really caring. I am happy there is a lightfoot location!
Reviewed On Google
Loved the friendliness of the staff and knowledge of NP. Did not like 3 evaluations the send afterwards. Too much.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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