Velocity Urgent Care- New Town's Online Review Report Card
Velocity Urgent Care- New Town
3.8
Average Star Rating
612
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Velocity Urgent Care received 69.6% positive feedback, with patients praising the friendly staff, quick service, and efficient care. However, 30.4% of the feedback was negative, primarily citing long wait times, staff unprofessionalism, and inefficient processes. Overall, the practice is appreciated for its compassionate care yet it needs better time management and improved administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Velocity Urgent Care- New Town's Reviews
Doctor, Nurse and staff were very helpful and courteous. Had to log in electronically when I arrived. This is difficult when you are stressed and in pain. Someone needs to be available to help.
Reviewed On Google
Great facility and even better staff! This was our first visit to this location and we will definitely be using for any future urgent care needs.
Reviewed On Google
Very fast and profesional Service , best fast service ever !!! Great staff and Drs 👍
Reviewed On Google
Absolutely horrible service. Please do not waste your time and go elsewhere. My daughter came in for treatment complaining of shortness of breath, discomfort, phlem, etc. She was treated by a very rude, very young, short-tempered Nurse Practitioner who not only snapped at her but misdiagnosed her!!! She essentially told my daughter to sleep it off and provided her with no medications despite sharing she had symptoms for over two weeks. I ended up driving down the next day to take her to an actual doctor who was not only professional and patien, but also took the time to diagnose her properly. He prescribed her the appropriate medication to prevent her from getting pneumonia! This women should not be in practice if so early on in her career she cannot control her negative attitude! She's the only attending clinician by the way.
Reviewed On Yelp
Faster than I thought, very efficient. Staff extremely friendly, kind and compassionate.
Reviewed On Google
Don't waste your time and money, they are not there to help just stole your money
Reviewed On Google
Second and last time I tried Velocity - extremely rude and unhelpful, won't even give a referral, recommend save your time and go to another urgent care or to your doctor/er
Reviewed On Google
If you're sick the will take care of you Kim did an awesome job excellent bedside manner
Reviewed On Google
Everyone is always so friendly here and thorough and I am so thankful for that
Reviewed On Google
I didn’t have to wait long to be seen. The nurse and nurse practitioner were awesome. They were both very friendly and professional. I so appreciate the awesome care and patience that they gave me. Such beautiful sweet women in the medical field!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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