All Pediatrics Of Lakeridge's Online Review Report Card
All Pediatrics Of Lakeridge
3.8
Average Star Rating
33
Total Reviews
18
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
ALL Pediatrics received 69.7% positive feedback, with patients praising the professional and caring doctors, knowledgeable staff, and efficient service. However, 30.3% of the feedback was negative, primarily citing billing issues, poor customer service, and long wait times. Overall, the practice is valued for its excellent healthcare but needs better time management and billing communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of All Pediatrics Of Lakeridge's Reviews
Dr. Caplan has been my doctor my whole life and has efficiently addressed numerous health concerns with expertise and an incredible bedside manner.
We recently took our newborn to her 1st appointment and I was so impressed by the availability. As soon as we walked it, we felt welcomed. during the visit our concerns were addressed, advise and guidance was given, and everything went smoothly for us as 1st time parents. I am happy we choose this practice.
I had a great experience at All Pediatrics. When my son was experiencing a foot issue, they were able to fit us in for a same-day appointment, which I really appreciated. The staff was friendly and efficient, and the NP was very thorough, addressing both of son's issue with care and attention. I’m grateful for their prompt service and the quality of care provided. Highly recommend this office for anyone looking for a reliable and caring pediatric team!
worst experience ever!!! please save yourself from you our sanity and do not come here. this is the most rude and unhelpful staff and billing department i have ever came across. extremely unhelpful and money hungry. they do not care about the well being of your child . they are all about profit and making money for the office. jennifer and opehila are the most unhelpful billing coordinators and front office associates i have ever dealt with. no type of customer service training at all. i really hope they can get the front desk together because there are some good pediatricians there but the front desk experience outweighs the dr. i will be taking my children elsewhere to an office that actually is concerned about the well being of my child and not just out to make a dollar
Dr.Sullivan is a phenomenal doctor. Our daughter loves him! He is so attentive, thorough and truly cares about his patients!
Great doctor's and PAs.
We usually go to the office in Lorton and the customer service is always great the representatives at the front desk are always welcoming which helps when you have a toddler in tow however this is our first and last visit to the Lakeridge location we will see his Dr in the Lorton office. The 1 star is for the front desk staff alone as the nurses and his Dr so far have been amazing. No warm welcome no information. very slow process.
The experience was disappointing. The doctors and nurses weren’t very friendly with my daughter. It felt like they just wanted to get rid of us by referring us to another doctor, which would mean paying more money.
We love doctor Caplan. Always professional, kind knowledgeable and many more.
Called me and cancelled my appointment even though my daughter may have pneumonia because of a $300 collections bill. I see now this practice cares more about money than the well being of children. Very disappointing. Replying to the reply: This is the ONLY practice I have ever been to that’s discharged for me for collections. Even worse so: this is a pediatrics and not adult care. I still stand by what I said earlier. This practice cares more about money than the well being of children. Seeing other reviews makes my point more clear: Parents told that credit cards on file are a must or you’ll “discharge” the child. As well as being for specific things charged to these cards without consent first. I’ll make sure to never recommend this practice to anyone.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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