Careage Home Health's Online Review Report Card
Careage Home Health
3.6
Average Star Rating
8
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Careage Home Health does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Careage Home Health's Reviews
I have been with Careage for the past few weeks and everyone has been so caring, sympathetic and willing to go the extra mile before even asked. When my issues are finally resolved I will miss everyone's professionalism and friendship!
*This is a review of this company's business practices*---the PTs who helped me at home were great--five stars. I was struck by a car in 2023 and needed in-home physical therapy. On the first visit, I signed a contract with Careage for $400 per visit. I did not know that Careage was out of network for my insurance--was in a wheelchair, on pain meds, ect. Careage proceeded to charge $1,500 per visit to my insurance. When I called and discussed it with the manager/owner, he refused to honor the contract and my insurance paid the majority of their charges. One personal example of why our medical system needs reform.
Always returned calls, always willing to talk with family about our Mom's care. VERY kind and considerate.
So much depends on the therapist you get. My elderly father has received three rounds PT and OT of home care from Careage. First round: OT 5, PT 2. The OT was a great OT, made appts and kept them. The PT was constantly late, would reschedule at the last second, would end up doubling up with the OT, which my dad couldn't handle. PT preferred to talk than perform therapy. Some appts were 20 min. Second round: PT 4, OT 2. PT made appts, had lots of exercises. OT would call and ask if he could show up in 20 min. Poor with scheduling. Preferred to talk. Third round was the charm: PT 5, OT (same as R1) 5. Father's strength and balance increased a lot. Careage unfortunately laid off the PT. Her replacement was okay. Admin 5: Needed billing info for retirement insurance claims. The corporate office was super helpful and pleasant.
Nurses Never show up. Weekend calls , Excessive Pt calls. Constant no shows,then Constant calls to fix No Shows then they don't show up for them ! Worse nursing staff Ever! Three last words for Careage. Ogden, Murphy and Wallace.
My experience was terrible. Very poor communication and then they just decided to stop communicating all together. Major waste of time. Very-much a profit-motivated company.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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