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Excellent everything. To begin with, the office front desk was so understanding when I had to postpone my apt. It was during the snow and ice time after Christmas. There was no way I could make my way off a steep hill to drive there. Totally kind, professional help. I was able to keep my apt a few weeks later. Dr Ruffin took care of my ears in a great way. Explained the process. Answered any questions. Professional, expert, and I was glad for my treatment. We talked about hearing issues. I was able to get a hearing test while I was there and now know how important it is for me to stay up to date on that. The Expert who ran the hearing test was efficient, positive, and also answered any questions I had. That is important to me. My care was very good. The office staff were kind, cheerful, professional and efficient. Easy for me to deal with. I’ll keep going there for treatment.
Excellent everything. To begin with, the office front desk was so understanding when I had to postpone my apt. It was during the snow and ice time after Christmas. There was no way I could make my way off a steep hill to drive there. Totally kind, professional help. I was able to keep my apt a few weeks later. Dr Ruffin took care of my ears in a great way. Explained the process. Answered any questions. Professional, expert, and I was glad for my treatment. We talked about hearing issues. I was able to get a hearing test while I was there and now know how important it is for me to stay up to date on that. The Expert who ran the hearing test was efficient, positive, and also answered any questions I had. That is important to me. My care was very good. The office staff were kind, cheerful, professional and efficient. Easy for me to deal with. I’ll keep going there for treatment.
My longer wait time was due them graciously allowing me to show up on short notice, which I greatly appreciated
Dr. Ruffin saw me on short notice without me having an appointment. He was very kind, thoughtful, and helpful.
Ruffin and the audiologist Lauren Kawaguchi were superb. One feature of her technique led to more accurate results than I'd gotten in Denmark.
Dr. Ruffin is knowledgeable and kind and gave me the information I needed. I’m glad to be in his care.
Had a wonderful tonsillectomy experience. Fast recovery and was eating pizza before the two week mark! Thank you so much dr. Ruffin, the surgery was life changing. Cannot recommend him enough! Great practice all around.
My first visit with Dr. Ruffin and I was impressed. He was more knowledgeable about my condition than anyone in the past 2 years. His suggestions and ideas about how to help me put me at ease for the future.He has a very good personality.
Very helpful and professional.
Very helpful and professional.
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