The Everett Clinic At Edmonds's Online Review Report Card

Even though masks are no longer required in healthcare settings they still require you to wear on. On top of that they have turned off their drinking fountains and placed a vending machine next to them charging 2.50 for a bottle of water. Been in the waiting room now 30 minutes past appointment time. If I was this late they would have charged me and canceled my appointment.

Came here for a CT scan and they were quick, efficient and polite.

Woman that work up front are every rude. Drives me nuts to see 4 different woman sitting at the front who don't know how to do their jobs. Give you misinformation and speak to you in a condescending manner.

I was treated very well here.

I had to come here three times for some tests, and the same technician met with me each time. I wish I remembered his name to give him kudos here. He was really kind and professional. As craptastic as medical appointments go, this technician made it as liveable as it could be. Thank you.The receptionists were also polite and kind to me. I saw them interact with others, and they were the same with everyone. The waiting room was super quiet, with a couple big flatscreen TV's to pass the time. Very clean.Had to use two different restrooms while there. They were squeaky clean.The parking garage is small but always had parking, and it's easy access from the garage to the elevator to the clinic.

Dr Benjamin Chia helped me out big time by getting me in real quick for a steroid shot I badly needed. Today I am pain free and so thankful.

The Edmonds clinic has been extremely professional and friendly. I have not had any issues with waiting to be seen. I have been either taken back early or on time. Dr Chia was very professional and compassionate regarding my issue. He was gentle when administering my steroid injection and warned me beforehand about the possibility of pain/discomfort. I found him to be very knowledgeable about my issue and his treatment plan helped me. He wasn't quick to suggest surgery, but was very thoughtful in his medical treatment plan for me which ended up not needing surgery. Never felt rushed during our appointments. With a secondary issue, Dr Chia ended referring me to an outside specialist who is an expert in my unusual condition. Followed up with me to make certain that I was comfortable with the treatment plan this different specialist created. Dr Chia has been very helpful coordinating my care, allowing other specialists to contact him if they have any questions since my condition isn't very common. He didn't just push me off to someone else and let me be this other doctor's problem. He recognized the level of expertise in this other doctor and didn't allow pride to interfere in referring me to someone else. Tina, Dr Chia's medical assistant, is amazing. Very knowledgeable and compassionate. Tina was very helpful in assisting me with the x-rays I needed to get, going the "extra mile" for my care. I have also seen Kate for hand therapy and Karen for physical therapy. Both are excellent! Quality care with compassion. I have felt heard, understood and have been given excellent medical care at the Edmonds Everett Clinic.

I don't ordinarily visit this particular location of the Everett Clinic, but the few times I've been here I was struck at how few patients are there. And even when I have an early morning appointment, they are generally late bringing me back to the rooms. Having said that, the facility is large, clean, the staff is friendly and efficient. I haven't had an unpleasant experience yet, but something about this particular location just seems ... off ....

This location always screwed up with their scheduling and runs behind. The messed up thing is if I'm late I wouldn't be seen. This isn't the first, second, third, fourth time but like the sixth time they are late. If it wasn't for my primary I would leave the EVERETT Clinic! If you have a choice, don't come here. Always issues!

Before making the appointment I asked if they would be able to tell me how much it would cost, and the answer was an unequivocal $0; I even asked again if that was certain, and the answer was yes. I got a bill for a little over $300. Then I asked if they would review what I was told regarding cost, and they said they would only do that if given a court order. In the appointment, the PA explained I needed a topical corticosteroid, then prescribed an antibiotic instead without explanation. I now have substantial reason to believe that I needed neither.