Willamette Dental Group - Everett's Online Review Report Card
Willamette Dental Group - Everett
4.2
Average Star Rating
182
Total Reviews
24
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Willamette Dental Group received 77.1% positive feedback, with patients praising the friendly staff, professionalism, and caring environment. However, 22.9% of the feedback was negative, primarily citing poor appointment management, lack of empathy, and inadequate responses to emergencies. Overall, while valued for its compassionate care, the practice needs better time management and patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Willamette Dental Group - Everett's Reviews
Always been treated well. Friendly staff. Helpful in emergency.
I was treated with Honor and Respect. As a person who is not one to go to the dentist because of past experiences from other dental companies I was pleased. I have not been to a dentist in over 2.5 years because of it. However I now feel I am in the best hands that I could be in and am actually looking forward to my next visit. Thank you.
I have been coming here for years and Diane is absolutely the best! Super knowledgeable and very gentle with her hands. Very friendly and thoughtful about her patient, when I come back I hope I get her again! Way to go Diane!
Muy bueno
Staff were friendly and professional. I felt very welcome and comfortable.
I’m so grateful to have found such a wonderful dentist! Dr. Tang made me feel completely at ease throughout my visit — I usually struggle with little anxiety at the dentist, but his calm and gentle approach really made a difference. Thank you for your care, patience, and professionalism. Thank you also to the whole team appreciate you.
If there was a zero star I would pick that. Terrible service no compassion. No appointments for weeks when in pain. Long hold times with switch board dropped calls and they NEVER return calls, even when the front desk promises to call you back as soon as she can talk to a doctor. It is patient abandonment and it feel like they have stolen money since my premiums are paid directly to them and they can't seem to see me unless I drive to another Willamette either an hour and a half away or an office one and three quaters hours away. You posted this in response: Hello Jacque - We’re sorry to hear that you did not have a positive experience. Our patients are very important to us and we’re always looking for ways to improve our care. Someone from our Management Team will be reaching out to you shortly. STILL HAVEN'T BEEN CONTACTED! stop with the automated responses. It doesn't make you look any better. Borderline malpractice.
Very kind and thorough! Definitely recommend
Whole experience was wonderful the staff was so professional and caring which I really appreciated!
Had a tooth break and needed an appointment very quickly. Staff were super friendly and able to get me in within 2 days.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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