Benton Franklin Orthopedic Associates's Online Review Report Card
Benton Franklin Orthopedic Associates
4.2
Average Star Rating
80
Total Reviews
11
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
Benton Franklin Orthopedic received 78.8% positive feedback, with patients praising the knowledgeable staff, friendly environment, and efficient service. However, 21.2% of the feedback was negative, primarily citing unprofessional behavior, dismissive attitude, and long wait times. Overall, the practice is appreciated for its expert care yet could improve communication and customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Benton Franklin Orthopedic Associates's Reviews
I have a terrible experience experience here terrible that poor terrible service everything
Reviewed On Google
Everything went great
Reviewed On Google
Great results and love the whole staff!
Reviewed On Google
Dr. Decter is very knowledgeable about my issue. I would highly recommend him. I have gotten relief from a 5 month headache from neck pain. I feel like I have gotten my life back again.
Reviewed On Google
Dr. Dechter is the best Orthopedic in the area. I recommend him and his practice to anyone struggling with chronic pain. They help improve the quality of life and bring back the abilities to help heal yourself.
Reviewed On Google
Dr. Dechter has kept my neck pain at bay with injections. I have a healthy lifestyle but the pain was restricting my world so I'm glad his expertise has given me more mobility.
Reviewed On Google
Dr. Dechter is great but Chelsea in the referral department is horrible to deal with. Called in to find out my referral to a spine surgeon only to listen to her blame others for the delay. I asked her if she could communicate with the Dr. to fix the issue and she said no you can make a follow up appointment to ask them. I won’t be back because of Chelsea.
Reviewed On Google
Dr. Dechter gave me a shot to ease the pain in my arm and shoulder due to a nerve problem, and it worked for about 1 month. I wished it had worked longer, but these things are kind of a guessing game and he was upfront with me saying that the shot could work for a short amount of time or forever. Just no way of knowing. I appreciated his honesty and liked his personality and good nature. He was pretty laid back and I would definitely recommend him.
Reviewed On Google
The staff there are knowledgeable and very professional, but with that all-important personal touch. If you have ANY Orthopedic needs; that is the place to be. ⭐⭐⭐⭐⭐⭐
Reviewed On Google
Staff is RUDE and not to mention we always wait over 2 hours to be seen..... Schedule your patients accordingly.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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