Outpatient Physical Therapy & Rehab Services's Online Review Report Card
Outpatient Physical Therapy & Rehab Services
4.9
Average Star Rating
117
Total Reviews
5
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Outpatient Physical Therapy received 95.7% positive feedback, with patients praising the knowledgeable and supportive staff, effective rehabilitation plans, and friendly atmosphere. However, 4.3% of feedback was negative, primarily citing cramped space and billing concerns. Overall, the practice excels in patient care and staff expertise yet it needs better space management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Outpatient Physical Therapy & Rehab Services's Reviews
I went to them with aching knee and lower back pain and I am extremely happy that they helped me recover from these problems. I recommend they highly.
Kent Outpatient Physical Therapy has been wonderful! The staff is very knowledgable and supportive. I have been working with them since January doing pre and post surgical exercises for total knee replacement. Strengthening before surgery really helped accelerate my post surgery recovery. I would definitely recommend this group.
I am very grateful to Kathleen Katai, my wonderful occupational hand therapist, for all of the support she gave me during a very hard time brought on by my injury. In addition to Kathleen's very positive vibe, she is very skilled at what she does. It is a huge boost when your PT or OTC creates an atmosphere of trust and comfort, which is so crucial for effective rehabilitation. Kathleen Katai, you rock! Thank you so much for making me always feel heard and cared for, and for restoring my hand's health, while even tending to my shoulder.
Have been going for 11 years. Have always found the therapists to be knowledgeable and personable. They’ve treated me for knee, hip, and shoulder issues.
The staff and everyone 💯 you can see they care for you,they try their best for you no matter what situation you have..highly recommend
They are a caring and friendly team. They take great interest in getting one to the goals that are set. Both Nick and Cristina at OPT Auburn were really amazing. They really care!!
The staff at this clinic never gave up on me. They cared for me for 22 months during a time when I was disabled by pain. After surgical treatment they diligently helped me rehab. So much gratitude!
staff is always kind and the therapists are very knowledgeable. highly recommend! I came here postpartum for 2 different birth recoveries.
I hope I don't need them again but I'd feel comfortable going back. Athletes are in good hands here!
I was referred to OPT by the Proliance team at Valley Medical Center following a recent knee surgery. It's my first experience going through PT and I couldn't be happier with the support and care that I've received. The Kent office has a great atmosphere and is very welcoming. You can tell this team not enjoys what they do, but are also closely knit. I have primarily worked with Sarah and Andrew who have both been outstanding. They are knowledgeable, personable and incredibly supportive. I can’t recommend this team enough.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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