Rayus Radiology's Online Review Report Card

I would not hesitate coming here.I had to have an ultrasound and CT done.They have an online portal for those who come in on a semiregular basis. Makes doing paperwork very easy.Technicians kind and accommodating. I am not a fan of IVs and made it easier and let me know what I would feel when having contrast injected so it was not all too bad.

Anna was super kind and friendly and worked fast while having amazing dr patient etiquette. Thank you for the great experience.

My daughters doctor recommended an MRI following an automobile accident and back injury that was not improving as expected.  They could not have made this process more complicated and difficult and customer service representatives who manage to be simultaneously condescending and rude. I have been talking to them and my regular personal insurance for two days and they have been profoundly unhelpful.  I provided them with clear information that the MRI was covered completely by the car insurance and even had the insurance claim adjuster contact them directly to no avail. I would recommend finding somewhere ANYWHERE else to have an MRI if you can.  For example Seattle Childrens Hospital does not demand a vast number of bureaucratic hoops designed only to protect what is clearly a for profit business motive.  Their only constraint is availability.  How dare you call yourselves health providers when all you care about is money Shame on you

Borie has super great 👌👍 customers service and knowledge about his job thank you brotherI wish all front desk people can be like niceAnd easy All over the place in worldwide 👍👌

It was my second time at this facility place was clean and well maintained and organized great customer service since beginning up to the end. I am claustrophobic and its really hard for me to get MRI done but technician was so patient caring and that helped me to get through scanning I highly recommend this office to everyone.

I have to say I was not impressed. I felt like I was an inconvenience. The tech was nice but didnt say much and it seemed like she was just going through the motions. I was also not too excited about walking around the floor in my socks during a pandemic. Then they give you a disc with your images. Who has a disc drive anymore? I asked them to send a copy to my PCP too and they mailed it instead of sending it electronically so she could see it right away. Also when I try and look at them in the portal it just directs me back to the front page. So I called at first medical records said they couldnt send them to my doctor then decided she could. She was going to give me the number to fix the issue with the portal but forgot and hung up. I tried taking a different approach and emailed didnt hear back so tried emailing again. Still waiting for a way to see my images and still feeling like no one wants  to actually help me which is scary since they are in healthcare.

I had to go to CDI to get an Open MRI. My appointment was for 5 PM. We arrived about five minutes early and filled out a ton of paperwork which could have should have been handled online. We waited until after 6 before I got in to start the 30minute procedure. We got an update but their it will be another couple of minutes turned into another 30 minutes. The Open machine was not my idea of an open MRI. The bore was still very confining but had a slot to let me see to one side. Given my severe claustrophobia it was very stressful nonetheless. The team working the machine was fine. Courteous and helpful.

I was impressed with the XRAY tech she had a kind and bubbly personality and made me feel right at ease. I didnt give 5stars because the appt. I scheduled last week was missing from their computer when I showed up for my scans. HOWEVER they still somehow fit me in for my XRAY with a short 15min wait and rescheduled my MRI for the next day but offered to get me in sameday that evening. Overall a good experience.

40 minute wait for a 5 minute xray with prior appointment.

MRI tech was great but they over schedule and dont honor appointment timesthey were over ten minutes behind and didnt even bother to call ahead to inform me. Unacceptable and rudedidnt even apologize. I wouldnt put up with this from my doctor nor would I ever treat one of my clients like thatmistakes happen but they should build time into their schedule apologize and when mistakes happen call ahead as soon as they realize they might be late to advise the client so the client doesnt waste time sitting around.