John T. Heffernan's Online Review Report Card

Dr Heffernan did a great job on my fractured ankle, staff was great to work with,,...

I have to say that I would recommend Dr Heffernan and his staff to anyone looking for results. This was the first time I was going to have surgery and he made sure to answer all my questions. He knew I was scared but he put my mind at ease. He just wanted to make sure I wasn’t In say pain anymore and to fix the problem. They are warm and friendly and make you feel at home the minute you walk into the office. I’m always greeted with a smile. They listen to your needs and wants. They make sure you have every question answered. Love the family Atmosphere. Thank you for everything you do. I greatly appreciate you all

Having a good repair of my rotator cuff tear was, of course, important. As an ER RN and active Olympic style weightlifter, I need my arm! Dr Heffernan really took the time to consider my lifestyle and desired outcome in helping me decide on the best course of treatment. He was very straightforward with me about what to expect during recovery, and I appreciated the no-nonsense approach. Anyone with rotator cuff injuries know, sleeping is next to impossible due to pain. I’m five weeks out from surgery, and I’m finally starting to sleep for more than an hour at a time. I feel better all the way around. I start PT next week!

Great staff, and Dr. Heffernan is the best! He’s a great surgeon who really cares for his patients.

All the clinic personnel are so nice and very helpful. I would recommend this clinic and Dr. Heffernan to family and friends. Dr Heffernan explained the surgery and answered any questions I had.

I am always a little leery of new surgeons because I grew up in a time when the term "sawbones" was more accurate than friendly. He is and was a joy to see. NO pressure to operate just a gentle exam of my shoulder a cortisone shot, some physical therapy and done. Five stars and more.

John gave me a lot of peace of mind in a very short period of time. I very much appreciated the timeliness and professionalism of the entire team. Many thanks!

Dr Heffernan is kind and helpful, assisting me with getting home exercises underway for a torn muscle in my shoulder so i dont have to pay for pt out of pocket. He also was able to give me options so i can enjoy my summer lifestyle to the fullest, and repair my shoulder in a schedule that works for me. I would reccomend him to everyone

Dr. Heffernan is wonderful! He has been treating my Moms shoulder pain. He’s very kind, caring, and gentle! We think he’s the Best!!

Dr. Heffernan was very detailed. I really appreciated his patience with all my questions. I would highly recommend him.

Dr. Heffernan is wonderful. I felt even on the first visit that he treated me as he would his own mother. Very personable. I would recommend him to anyone. My daughter accompanied me on the visits and I’m sure if she needed an orthopedist she would choose Dr. Heffernan.

Dr. Heffernan was friendly, attentive, thorough and spent the time to listen, explain and provide excellent care.

Dr. Heffernan was very knowledgeable, professional and personable. He was able to quickly diagnose my condition and set me on the optimal treatment path. I'd definitely visit him again for any orthopedic health issues.

Great down to earth person and a wonderful, knowledgeable and caring doctor. ONE OF THE BEST I HAVE EVER SEEN. he did a new surgery on my shoulder, reverse shoulder replacement I have full range of upward 3/4 to the side and 1/2 range backwards. Never be exactly right but so much better than never using it again. He is kind and awesome

Very good visit, the staff are very nice and helpful , Dr Heffernan has been great, he listens to your concerns and explains the pros and cons of issues you have very well.

So thankful to have this doctor in my corner for my shoulder needs. Appreciate that he listens carefully to my concerns & takes as much time as is needed to get the job done. I never feel rushed during appointments. Injections are almost a non-event; very skilled with a needle.

Everyone was so sweet and very helpful! Finally got answers that I needed! I would recommend this office to anyone.

The entire staff is very professional, courteous, kind, and helpful. Every appointment has been done in a timely and efficient manner indicating respect for my time as well as theirs. I am currently in the middle of my treatment for a torn rotator cuff and other shoulder damage and just beginning Physical Therapy which time I suspect might be abbreviated due to Dr Heffernans excellent surgical skills and attention to detail. I am making a speedy recovery beyond my expectations. Dr Heffernan was kind and patient with me, answered every question describing in detail and with proper medical terms. (This is remarkable on several levels as many doctors would talk down to an older woman like myself and trey,me as if I couldn't possibly understand. ) even though I'm certain he is in demand and very busy he took the time to show me my xras and locate and explain the damage in my shoulder. I have always felt I could ask as many questions as I needed to satisfy my curiosity as well as any concerns I might have. Thank you Dr Heffernan, your patients appreciate you even though they may not always let you know that. And thank you everyone that makes up the support staff. Everyone knows it's because of your hard work then practice is able to opperate so well. You are the glue that holds things together, and I'm sure you rarely get recognized for all you do, especially by the patients, so let me say it again, thank you. Bottom Line, this practice and is everything you would want in selecting partners for your medical care and I highly recommend it.

On the first appointment with Dr. Heffernan I was sold! Needing both my shoulder joints replaced at 56 years old made making a decision on an orthopedic surgeon very serious.I shared my concerns with him and he listened! Then he thoroughly explained the process and what we should do.His staff was also helpful and friendly. I will be back next year for the other shoulder replacement.Thank you Dr. Heffernan!

Amazing service from start to finish! My appointments were timely and I didn’t have to wait forever to get an appointment. The imaging center got me in very quickly and my follow up was scheduled right away. Dr. Herffernan was awesome and very empathetic. I will definitely be going back to Puget Sound Orthopedics for any other bones/joints issues.