Eingun James Song's Online Review Report Card

My mother-in-law had a thorough routine exam of her eyes. We had spent more than two hours in Dr. Song's fully equipped office using a variety of machines and tools to perform different tests. The machines were not always operated by the same techicians so we had to interact with several staff members. But I must say that ALL of them were young, energetic, caring and polite, not to mention that Dr. Song himself was knowledgeable and explained things in a simple way that was easy to understand.

Dr. Song is an excellent ophthalmologist. He is very caring and attentive to patients. My mom did a cataract procedure with him, and he checked in often to make sure her recovery was ok. He also called the night before the procedure to make sure she was fully prepared. And he also called the night after the procedure with detailed instructions on how to care for the eye and to check in how she was feeling. The procedure was a success, and her eyes are both fully fixed now because he was very accurate and detailed in his procedure. We highly recommend Dr Song.

It is sad to read these poor reviews about Dr. Song. Patience is a virtue and I guess I'm a patient guy. The time spent in his waiting area has never been excessive and it seems my Medicare insurance coverage meets my needs and his requirements. I "feel" for those who have had bad experiences with his billing practice or in his waiting area. That's unfortunate. For me, I have lived with a condition called OMMETAPHOBIA for most of my life and additionally I am a diabetic. Every three months Dr. Song checks the pressure of my eyes using a Tonometer. Virtually every patient who has this eye pressure test has no problem. For a patient, such as myself, with OMMETAPHOBIA it is a living hell. If I could I'd be climbing the walls to avoid this test. Yet somehow Dr. Song sooths me and relaxes me enough to complete this simple procedure. He has also performed cataract surgery using ReSTOR lenses and I can now see again. I think Dr. Song is an excellent ophthalmologist.

Had a great experience with Dr. Song, He is very educated and answered all of my questions as well as took great care of me.

He's been my doctor for several years. He provide excellent service.

I had a few visits and I was impressed by how knowledgeable he was on my issue. I had very uncommon condition, caused by medication that is rarely prescribed. He knew about these site effects and how to treat them.

My husband and I were referred to Dr Song. Our experiences have nothing but pleasant. During this Covid-19 pandemic, one would expect waiting room to enforce social distancing; every time we went, there at least 4 patients, at times 6 in their small waiting room. My husband had laser procedure to remove film surrounding his lens implant from cataract procedure; and drops to his eyes were done right there in the waiting room. Rinsing of his eyes after the laser procedure to remove gel used was hurried, I believe, coz my husband complained about feeling there was plastic in his eyes. Prescription eye drops were given on paper; and I had to request them to fax it to my pharmacy if choice. One would think that in this age of technology and especially during this pandemic, that they should be sending prescriptions directly to the pharmacy.My husband hasn't noticed any improvement to his vision.

Dr James J. Song is an amazing specialist, courteous, respectful, highly qualified professional and excellent surgeon.When I developed cataracts, the choice for a replacement lens was clear, my vision is no longer the exception.

Not only had he restored my vision but had overcorrected one that i feel i have now a bionic eye. An amazing and a great doctor!

I had one appointment with Dr. Song. During our appointment, he did his exam and then used liquid nitrogen to burn off a lesion. He charged me $211 extra for this service, but there was no discussion regarding the charge of this service. When I got my bill I left a message with NSD for someone to please call me back to explain the situation. I never received a call or email and a month later I got a certified letter in the mail that I was being withdrawn from service for all NSD providers. Stay away from NSD. They have no apparent process or person to talk to for resolving disputes besides terminating you if you disagree.