Rayus Radiology's Online Review Report Card

InHealth is now Rayus radiology. Went for a mammogram. The radiologist never reviewed my past mammograms. He didnt review my mammogram with me in person. He called me and said there were concerns and I needed a diagnostic and an ultrasound. The only follow up they had was 2 weeks later. I found an appointment at Olympic in 5 days. I had to drive to InHealth and pick up the disk with my records because they wouldnt send it in time. I get the disk to Olympic and its blank I had to do the mammograms again. The radiologist from Olympic met with me in person. She said my mammogram matched my 2017 mammogram exactly. No concerns no need for a diagnostic or an ultrasound. InHealth put me through a week of hell for nothing Do not use InHealthRayus

Feels unsafe during the pandemic. I recently had an appointment here.  I arrived 10 minutes ahead of time as requested by them to fill out paperwork.  They had me wait an additional 15 minutes past my appointment time so 25 minutes in the lobby altogether.  During that time I had the opportunity to observe how well they comply with the mask mandate which requires masks for all people vaccinated or not in medical settings.  Sadly one of their front counter workers had her mask under her nose for a good portion of that 25 minutes.  And there were 2 patients in the waiting room with either no mask or their mask on their chin.  I did not see anyone from the InHealth staff bother to say anything to them to get them to correct this problem.  Honestly it felt unsafe especially now that the Delta COVID variant has taken off in our county.  I was really disappointed that they are not managing this better.

I had a mammogram at In Health last year and it was AWFUL The technician spent more time talking about her home in Hawaii that she was selling than making sure I was positioned correctly or comfortable. She even showed me her home pictures DURING THE MAMMO. It was bizarre. It wasnt like she was trying to take my mind off of the discomfort... she just seemed to enjoy talking about her own life far more than answering my questions. I wished I could recall but Ill NEVER go here again for a mammo The front desk staff were really professional.

Excellent. Careful COVID precautions and results of mammogram in minutes before you leave. Much better than going to Seattle and being called back the next day for a questionable result.

I have had multiple amazing experiences at this facility the workers here are so friendly helpful and kind. I had the pleasure of receiving an ultrasound by April she is so amazing at her job Throughout the procedure she explain to me what I may feel and hear. She kept asking me if I felt comfortable and to let her know if I felt any discomfort during the ultrasound. She made me feel so calm and comfortable. Thank you for the amazing assistance April   I highly recommend coming here and I am very happy to have had to great experiences

Lonnie was exceptionally good at her job.  Pleasant helpful fast gentle.  Have put off for 15 years since experience at a different entity left me black and blue for a week.  Its never enjoyable but Lonnie made the difference with her happy helpful manner and gentle touch.  I was pretty much awed by the fact that for my 9 am appointment I was actually called and taken back to start the mammogram at 9 am  Being informed of the results within minutes of the scans was also a nice touch.......finally somebody who had the power to write procedures actually thought about the patients point of view.  Chocolates nice touch too.

So I had my 4th mammo gram of my life and second one here a couple weeks ago. It was unpleasant to say the least couldnt wait to get out of there. Never been so painful. But then doctor wanted more pictures. Thankfully of the less painful side. All I wanted to do was get out of there so I could go cry. But no I had to suffer though an ultrasound. My fault really for not demanding to be shown what the issue is that they now want an mri. I havent heard anything and they made it sound like they would take care of getting the paperwork for the mri. Well I havent heard anything so I called today. The lady that answered the phone was the most unpleasant person I have had to talk to in a medical facility. If you cant be pleasant to my questions about possible breast cancer hand the phone to someone that can. Doctor might know what he is doing but as one review said he doesnt have the best bedside manner. There be some place else to go.

Second time going to InHealth Imaging for a mammogram.  Chocolates both time  Technicians are kind and compassionate and easy to talk to.  Gown is soft fabric no flimsy paper.  Overall best possible mammogram experience.... Ive gone from avoiding them to looking forward to them as much as anyone could look forward to a medical appointment

I am a Stem Cell Therapy Medical provider and have been sending my patients to InHealth for 5 years now. They provide superior service and I have received excellent imaging for my patients needs and timely accurate reports

The doctor saved  my life. What more can I write? My cancer was found so early I hope to  live the rest of my life cancer free. I could see the tears in his eyes when he told me it was so treatable.