Providence Health & Services's Online Review Report Card

saved my life... what else might I write except they didn't enquire about insurance / money of as anything else until determined I was stable. Nursing staff, social services , physical therapy , emergency room staff , security , housekeeping staff and if you end up here make sure to get double serving of their pancakes / eggs / sausage breakfast. Thank all of you ....

I just walked over with a friend to use the vending machine and grab a soda. First we were told by the nurse to wait a sec and see what they can do because the doors from the er were locked as we were waiting a security guard tells us that we can’t go through those doors and that we can’t use the vending machine. I asked why not thinking it must be out of order but instead of answering me, he just glares at me and walks away. No explanation or nothing. So my friend says let’s go and he shows me the other way to go in that he was told to use the last time as we walk through the doors two more security guards then tell us they are out of order. My buddy says what about the one on the second floor and they then say they are all out of order, and then in the next breath he says they are closed to the public after 830!? One he didn’t even know we were public or a patient and second, is it that big of a deal to keep the public from using a vending machine when your a public service? As we turned to leave the black security guard from before comes in and looks at us with disgust and then says thank you to the other security guards! They were gung Ho about keeping the public from using a vending machine!! What the actual… I’ve never seen anything like this before and never heard of this happening or being a policy for a hospital? So I guess sacred heart security is more worried about guarding their precious vending machines than anything else!? It looks really bad for the hospital and its staff! Plus, what if I was working there like a janitor or even a Dr off duty? They just assumed we were homeless and were giving us the most disgusted looks! Idk if you know this or not but that’s discrimination.! Worst thing I’ve ever experienced there.

Years ago. When my daughter was little province is the one hospital that saved her life. And treat they treat the patients and the family like they wantna be treated with respect

Providence North point Spokane is where I doctor. I called my team member Jerry for help with a prescription denial. He placed a conference call to the pharmacist, 60 seconds problem fixed. THANK YOU!

I try this EVERYDAY and it WORKS

Providence had an appointment for me as a new patient that I had to book six months in advance as a new patient. The call center only takes calls from 7:00am to noon, Monday through Friday for patient scheduling. So I called to move the appointment for a work conflict a few days before the appointment. The representative claimed they no longer had any physician availability anywhere in their network even though I had already secured an appointment prior. Additionally, I asked l, “what about my current appointment and wouldn’t that create a space?” and the person said they can no longer can take any more patients. I know the health system is suing the health authority of OR which may be why they do not want to provide care here but this is bizarre. The lead times for appointments, the lack of customer service and the maximization of profits over human life and health has become a health system’s foremost concern. This system needs a full overhaul.

You are a medical facility. Please provide a FRAGRANCE-FREE environment and policy for the health and consideration of patients who have respiratory issues and are sensitive, allergic or have bad reactions to fragrances. Healthcare workers and administrative staff should especially be forbidden from using any fragrances while on duty. Patients & their companions should be encouraged to refrain from using perfume, aftershave & other scented products by providing Information and notification of this fragrance-free policy. It Is the duty of any health care and/or medical facility to provide a safe and healthy environment for ALL patients. I've been requesting this for years and still nothing has been done. This causes me (and other patients) a lot of anxiety & stress. We need your help to provide a safe environment for us.

I just wanted to say thanks to all the providers that took care of me before during and after my surgery. You guys were amazing and simply the best. Thank you so much there is not enough words to describe how greatful I am.

All of these reviews are fake. Providence health system provides sick care and profits off of managing your diseases for life and has no interest in food as medicine or treating underlying causes.

Thanks a lot, Providence, for contracting with the Center for Medical Imaging in my local area—not only do they NOT accept Tricare insurance and any supplemental insurance related to Tricare, they are, in fact, quite rude about it. It is very inconvenient for me to find imaging (I am currently on my second hour waiting for an x-ray at an approved place) and when I have contacted CMI to discuss my supplemental insurance in hopes that it would assist me in obtaining care, they were quite unhelpful and uncaring. I am also puzzled why I can go to almost any other Providence clinic or facility and obtain care, but no imaging. I would hope that CMI and Providence would value the armed services and those who serve and served…this definitely proves otherwise.