Susan Liu Hoki's Online Review Report Card
Susan Liu Hoki
4.4
Average Star Rating
18
Total Reviews
1
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Susan Liu Hoki does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
WebMD
Yelp
Facebook
RateMDs
List of Susan Liu Hoki's Reviews
My consultation with her was rushed. She talked so fast and I had to interrupt her to get in a question. Then when she was done and thought I was, she stood up to indicate the visit was over. I left a bit dissatisfied. She clearly knew her stuff but her bedside manner could use some work.
Reviewed On HealthGrades
DR. HOKI PERFORMED CATARACT SURGERY AND SCAR TISSUE SURGERY..PERFECTLY..SKILLFULLY WITH PATIENCE.. VERY PERSONABLE.
Reviewed On Google
Excellent doctor & she knew what she was doing.
Reviewed On HealthGrades
She helps me be able to see again. My eyes are so complicated. She went above and beyond to come up with the best solution for my cataract surgery. Thank you so much Dr. Hoki. You are the best.
Reviewed On HealthGrades
Excellent. She explained everything, took the time to do so, and performed the surgery with explanations as she went. Very positive cataract removal experience in each eye.
Reviewed On HealthGrades
Dr. Hoki handle both of my cataract surgeries. I found her warm, caring and concerned. If I had a third eye, I wouldn’t consider seeing anyone else. Tim Hanley, Renton, WA
Reviewed On HealthGrades
Not a caring or warm doctor, from my experience. Clearly a brilliant woman with amazing credentials, but I didn’t experience any sense that she listened or cared about me.
Reviewed On HealthGrades
I do not think bedside manner is of any importance. I really have no idea what it is. Dr. Hoki should not be judged on an attribute that is seen differently by each patient. I did not need "hand holding." Also "spends time with me" is an entirely subjective thing. Clearly Dr. Hoki spent time with me because she did an thorough examination of my eyes, scheduled the YAG laser treatment, and then performed it. Also I knew what the diagnosis would be before I was examined because the YAG treatment had been performed on my left eye abut 15 months earlier. These questions need reworking to fit different types of services. Last not all medical visits warrant a follow-up. For the YAG treatment I returned a week later for a careful examination to make sure my eye was OK. Yesterday, I saw a vascular surgeon. There will be no need for a follow-up of any sort. At age 84, my experience is that most medical visits do not require a follow-up. But your survey does not have an "not applicable option." Time waiting should be noted as from the time of your appointment. I arrived 20 minutes before my appointment time because I was a new patient, but the time was unneeded because all my information is on file with Valley Medical, and I only needed to scan it to verify that it was correct. I was taken to the examination room within five minutes of my appointment time. That is the only time that should be judged.
Reviewed On Vitals
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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