Ty C Jones's Online Review Report Card

Dr. Howlett is very kind and patient. He is also very thorough in explaining everything and what the options are. He does not push surgery on you.

Dr. Howlett is very kind and patient. He is also very thorough in explaining everything and what the options are. He does not push surgery on you.

Dr. Howlett is very kind and patient. He is also very thorough in explaining everything and what the options are. He does not push surgery on you.

I saw Wendy Nyland and not only was she extremely rude, incompetent, and aggressive, but she did not seem genuine in the care provided. I hope I can talk to her supervisor because rude employees like her should not be employed in this setting. When she walked out of the room she kicked the chair and hit my foot with it. She was so rude to the interpreter and she has a really NASTY attitude. People like her do not deserve to work in a health care setting. I did not feel safe in this place at all. If I could give it negative stars I would! DO NOT recommend Wendy Nyland at all.

I wouldnt even give this place one star if i had the choice they are very rude i called to see if they take state insurance the girl that answerd was very rude said nope gotta find some where else valley is just giving me the run around

I saw Wendy Nyland and not only was she extremely rude, incompetent, and aggressive, but she did not seem genuine in the care provided. I hope I can talk to her supervisor because rude employees like her should not be employed in this setting. When she walked out of the room she kicked the chair and hit my foot with it. She was so rude to the interpreter and she has a really NASTY attitude. People like her do not deserve to work in a health care setting. I did not feel safe in this place at all. If I could give it negative stars I would! DO NOT recommend Wendy Nyland at all.

I saw Wendy Nyland and not only was she extremely rude, incompetent, and aggressive, but she did not seem genuine in the care provided. I hope I can talk to her supervisor because rude employees like her should not be employed in this setting. When she walked out of the room she kicked the chair and hit my foot with it. She was so rude to the interpreter and she has a really NASTY attitude. People like her do not deserve to work in a health care setting. I did not feel safe in this place at all. If I could give it negative stars I would! DO NOT recommend Wendy Nyland at all.

I wouldnt even give this place one star if i had the choice they are very rude i called to see if they take state insurance the girl that answerd was very rude said nope gotta find some where else valley is just giving me the run around

I wouldnt even give this place one star if i had the choice they are very rude i called to see if they take state insurance the girl that answerd was very rude said nope gotta find some where else valley is just giving me the run around

My experience was great.

I will never go back to proliance!!! Not even for my follow up!!! Dr. Novak a foot/ankle surgeon there that I went to see after a fall I had and was still having foot and ankle pain. He took an xray and looked at it and said that he didn't see anything wrong with my foot. Didn't bother to feel my foot or my ankle. Just looked at my foot and insisted he didn't see anything wrong. Went to see another foot and ankle surgeon and I explained to him what happened to my foot. He did a exam and told me that I had torn my tendon and sent me to get an mri. He fixed my torn tendon. I wouldn't recommend any of the doctors there. Don't even get me started on my back surgery, that was so scary and traumatic for me. After I left the hospital I never even got to see my back surgeon just the PA's. Thanks Covington clinic for the worst experience of my life.

Would you think marking an “X” or “This one” on the patient, indicating the specific surgical site being addressed, might seem to be silly or excessive? You would be incorrect to think that as this is one of the many signs of serious dedicated professionals like the surgeons here at Proliance. Over the past couple decades I have had at least 3 surgeries and consulted with at least 6 surgeons here and they were all truly outstanding. They all listened carefully and when I felt the need to prepare a brief letter to try to more carefully explain some of the complexities surrounding my particular situation they actually took the time to read the letter and get clarification if needed. I don’t know how to actually measure their work other than to notice that their words describing 1) what they would be doing and 2) what I should expect, matched their work…what more could be asked of anyone.

I will never go back to proliance!!! Not even for my follow up!!! Dr. Novak a foot/ankle surgeon there that I went to see after a fall I had and was still having foot and ankle pain. He took an xray and looked at it and said that he didn't see anything wrong with my foot. Didn't bother to feel my foot or my ankle. Just looked at my foot and insisted he didn't see anything wrong. Went to see another foot and ankle surgeon and I explained to him what happened to my foot. He did a exam and told me that I had torn my tendon and sent me to get an mri. He fixed my torn tendon. I wouldn't recommend any of the doctors there. Don't even get me started on my back surgery, that was so scary and traumatic for me. After I left the hospital I never even got to see my back surgeon just the PA's. Thanks Covington clinic for the worst experience of my life.

I've been here several times. I love how well they take care of all my needs & concerns. Dr Lessman has done a wonderful job with two cortisone injections in different areas. He is full of information & ideas on how to help myself with rehab & also physical therapy. Can't say enough good things about him!!!

Wife went there for consultation. Very friendly and helpful staff.

I've been here several times. I love how well they take care of all my needs & concerns. Dr Lessman has done a wonderful job with two cortisone injections in different areas. He is full of information & ideas on how to help myself with rehab & also physical therapy. Can't say enough good things about him!!!

Wife went there for consultation. Very friendly and helpful staff.

I've been here several times. I love how well they take care of all my needs & concerns. Dr Lessman has done a wonderful job with two cortisone injections in different areas. He is full of information & ideas on how to help myself with rehab & also physical therapy. Can't say enough good things about him!!!

Wife went there for consultation. Very friendly and helpful staff.

Picked husband up after surgery after block wore off he was writhing in pain. Called doc office at4pm.. Hour later still no response. Called after hrs number & left message.was t old if it is bad go to emergency. No compassion and not informed before surgery. Very disappointed about long delay in response and lack of compassion post surgical pain